Photoshop 2015: Crashes every time I close out a photo (win)

I have updated CC 2015, both Lightroom and Photoshop. I can open Photoshop and can open a photo. Every time I close out a photo, Photoshop crashes with the message, Adobe Photoshop CC has stopped working. It will now close.

I can't use the new update;

Sharon Keller

9 Posts
0 Reply Likes
frustrated

Posted 3 years ago

3 years ago

Adam Jerugim, Employee

207 Posts
96 Reply Likes

Official Response

We may have a temporary workaround for this. Trying going to Edit > Preferences > Performance and uncheck "Use Graphics Processor". Quit and restart PS. Do the crashes stop occurring?

3 people like this

3 years ago

Adam Jerugim, Employee

207 Posts
96 Reply Likes

Official Response

David, reset your PS preferences on launch (shift-cntrl-alt) then turn off "Use Graphics Processor" in performance preferences (Edit > Preferences > Performance). Then quit and re-launch the application. That should mitigate the crashes you're seeing when you close files.

1 person likes this

3 years ago

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

14665 Posts
1952 Reply Likes

Official Response

This issue should be corrected in the Photoshop CC 2015.0.1 update which was released today. Details here: http://blogs.adobe.com/crawlspace/201...

1 person likes this

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Photoshop 2015: Crashes every time I close out a photo (win)

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