Photoshop 2015/Bridge - latest update - & Wacom Pen Issue with Enable Press & Hold for Right Clicking in Pen & Touch Ctrl Panel- Windows 10

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  • Updated 2 years ago
Today I updated Photoshop CC 2015 to the latest update. I am noticing a problem related to Wacom Pen/Bridge/Photoshop under control panel (pen & touch, press & hold settings). When 'enable press & hold for right clicking' is DISABLED, Bridge will not allow me to scroll the window with the pen. When I ENABLE it, Bridge will let me scroll with the pen, but Photoshop will not allow a 'press to view previous state' option under Curves Adjustment layer *with the pen* (it works with cursor). When I DISABLE "press & hold for right clicking', Photoshop allows the 'press & view previous state' in curves with pen, but again, Bridge won't allow me to scroll (with pen). I like to DISABLE the 'enable press & hold for right clicking' anyway to get rid the annoying 'circle' that appears with the Wacom pen when I press the pen, and hold it for a bit. And of course it must be off right now anyway for me to 'press to preview previous state' in adjustment layers in Photoshop (!!). (System: Windows 10 latest update. Wacom: latest driver. Photoshop CC 2015: latest update).
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Brian Johnson

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Posted 3 years ago

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Chris Cox

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Please let Wacom know about these issues so they can investigate.
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Brian Johnson

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Thank you, just sent the problem to their tech. Brian.
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Charlotte Simons

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Hi,
I have recently bought a new notebook PC. I am trying to use it with my Wacom Intuos Pro (Small). I downloaded the newest driver from your site and it seemed to install OK. The Intuos works great in windows and also in Adobe Photoshop, except I can’t get rid of the horrible white ripple rings I get when I tap my pen – the fix you kindly gave me that worked in Windows 7 does not work in Windows 10 (64bit). But, when I try to use Adobe Bridge all sorts of horrible things happen, I can’t drag things, it’s hard to select things, and there is a time lag – in other words, it just won’t work with Bridge at all. This is immensely annoying as I use Bridge a lot.
My Intuos works great still on my Win7 (64bit) pc, but just won’t work with Bridge in Windows 10.
Is there a fix please?

I look forward to hearing from you,
Charlotte
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Charlotte Simons

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Is Bridge not a member of the Photoshop family of products? Is my issue not with Bridge, as this issue only occurs in Bridge?
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Chris Cox

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Your post reads like a problem report for Wacom. And the "white rings" have nothing to do with Bridge or Photoshop.
You really need to talk to Wacom...
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Neil Cooper

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I have exactly the same problem in Bridge, surely Adobe need to talk to Wacom and vice versa! This is a dreadful fault which has totally upset my professional workflow. I now have to have a separate mouse connected to enable Bridge to function as it should. By the way the 'horrible' ring thing is happening as I write this!
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Chris Cox

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The rings are part of the functionality of the Wacom driver. You need to talk to Wacom about how to disable them.
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Charlotte Simons

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I got a fix from Wacom that worked. Make sure you have the latest driver update on the Wacom site.  Anyway, here is the fix they sent me, that worked for me, solving both the white rings issue, and the "not working in Bridge" issue.

[quote]
"I am sorry to hear so, since the Windows Ink is already checked off but the options are clearly still on I would want to do a clean uninstal with you and a reset of all your preferences. Please follow the steps below.
•    Open the Wacom Preference File Utility. You can find this application in your Utilities folder in the Wacom folder.
•    Click on Backup...
•    After backing up your files remove the preferences of the current user and all users.
Now reinstall the driver.
Complete driver removal Windows
1) To remove the Wacom driver completely, run the following steps:
2) Unplug the tablet from the computer.
3) Uninstall the driver from the PROGRAMS AND FEATURES (respectively ADD OR REMOVE PROGRAMS) section of the Control Panel
4) Reboot your system
5) Remove any remaining Wacom entries from device manager
6) Remove the following files from your system:
7) "tablet.dat " and "pen_tablet.dat" from all over the hard disk (search as administrator)
8) "wintab*.*" from WINDOWS\SYSTEM32
8) Reboot your system

Make sure that during the removal you also remove the files you added to solve your issue on Windows 7, since this might interfere with a new driver!
Your tablet driver has now completely been removed from the system. After removal off all the old files you can download the driver from the link below, make sure that during installation you install it on the main hard drive as the main admin user,
•    www.wacom.eu/downloads
•    -Make sure to select the right Operating System and tablet."[/quote]