Today we released Photoshop CC 2014 update version 2014.2.2 (Mac and Windows), resolving several issues.
Details here: https://blogs.adobe.com/crawlspace/20...
Details here: https://blogs.adobe.com/crawlspace/20...
Jeffrey Tranberry, Sr. Product Manager, Digital Imaging
Posted 4 years ago
I can't figure out a way to update to the latest version 2014.2.2. Photoshop thinks says it's current at 2014.0.0 but we know that's not the case. Yes, I'm on a corporate/enterprise account with Adobe, however my older Mac which is managed the same way updates just fine. Any thoughts?
Jeffrey Tranberry, Sr. Product Manager, Digital Imaging
If your Enterprise IT administrator hasn't restricted your available updates, try the steps in this document: https://helpx.adobe.com/creative-clou...
Currently I'm on version 2014.2.1 and i can't update to 2014.2.2
The Updates option is grayed-out and Adobe creative cloud app says that Photoshop is up to date .
The Updates option is grayed-out and Adobe creative cloud app says that Photoshop is up to date .
Ashutosh Nigam, Employee
Please refer:
http://helpx.adobe.com/creative-suite/kb/disable-auto-updates-application-manager.html
Make sure your updates are not disabled by admin, If so remove the files which suppress updates as mentioned in the link.
In future your Admin needs to make sure that either he rolls out the update package or they are not suppressed.
Regards,
Ashutosh
Make sure your updates are not disabled by admin, If so remove the files which suppress updates as mentioned in the link.
In future your Admin needs to make sure that either he rolls out the update package or they are not suppressed.
Regards,
Ashutosh
I've removed the mentioned files and still no change.
Also the updates aren't disabled by admin
Also the updates aren't disabled by admin
Ashutosh Nigam, Employee
Ashutosh Nigam, Employee
32 bit update on server is working fine and is of nearly 235 Mb.
Please clean AAM cache By deleting following folder contents:
For Mac:
· /Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0
For Win:
· C:\Users\\AppData\Local\Adobe\AAMUpdater\1.0
Then try running Updates.
In case of any issues, please mail me on asnigam@adobe.com, I would try to resolve your issue.
.
Regards,
Ashutosh