Photoshop: Merge to HDR has banding in it

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  • Updated 4 days ago
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  • (Edited)
i was promised weeks ago, that Bug Id PS-38302 would be fixed in the upcoming update of Photoshop. Couldn't deliver to customers all this time, because i rely on hdr - and i cant create usable hdr-files, since it is a major bug not a minor one (how is that possible in a version 20.00x?). no previous versions works either!!!
Update is here, Problem not fixed at all - I cant deliver any work to my customers and are loosing orders!!!!

really, this is not acceptable!!
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RP

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  • angry, frustrated, disappointed - and some stronger, less polite expressed feelings

Posted 3 weeks ago

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eartho, Champion

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not sure anyone here knows what PS-38302 refers to... are you perhaps on the wrong forums?
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RP

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this is the official with Photoshop  bug number for this problem within adobe, i assume the developpers work with them? how else could they identify them?
 And i was told to post here regarding bugs/bugfixes?
(Edited)
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eartho, Champion

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can you not install the last version which is not buggy until this is fixed? 
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RP

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easier said than done!
all versions i tried till back to 2014.x have the same issue.
so i think it is somehow OS-related or an engine/middleware thats used by all versions.
if you can tell me a single state, that works, i will install it immediately. but i am not confident, that this exists.
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David Converse

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Hi RP, sorry you were given incorrect information. This issue will be addressed in an update that will be out in the very near future. I'll update this record when the fix goes out.
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RP

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ok.
lets hope for the best. i somehow lost hope in the last weeks
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Margret Johansson

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Hi

according to this list, the bug should be fixed:

https://helpx.adobe.com/photoshop/kb/fixed-issues.html

unfortunately it is absolutely not fixed. it is as terrible and unusable as before. Confirmed by all collegues !!!!

even worse, hdr out of Lightroom (not merge pro, the other option) is no more usable as well (a bright vignette in all lower corners on every merge - also conformed by all collegues).

although i am only a hobby photographer with Little time pressure, i was forced to buy Aurora hdr now, to get usable hdr images. mind you, it cost me about half a year of the adobe subscription, which i still pay !!

please get this finally fixed @Jeffrey Tranberry
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RP

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next (big) update arrived. Problem unsolved. can't create hdr's
still paying and cant use my main function since a long time. i have to assume, that it will never be solved and take steps accordingly. never thougt, it would go that far 

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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For those that are having trouble, can you post a set of images (dropbox/CC files) that you're having trouble merging, as well as resultant merge?
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Margret Johansson

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hi Jeffrey

i appreciate your effort but i wonder, why you Need examples? nearly every single merge is unusable and a Desaster. all of the people i know do have the same Problem. all image-sets, that used to work, do no more.
sometimes it helps to activate/deactivate registering - sometimes it becomes worse and registering will result in a large Grey area.

one friend went through support - it took 5 Hours for them to acknowledge the error, and then he was told, to just work without hdr. great.

i post a result - it is one of the better ones - but still not usable.
as i wrote, i bought Aurora and have to use this. Photoshop HDR has become completely unusably - for many people, for a long time. What is wrong there?

We have a meeting in the office next week (as I am only a hobby photographer, i asked the proffs at work for help - the could not help and are as frustrated as I), and the adobe subcsriptions will be on the table (apparently because of a lot of other stuff too lately)
it is really a bad situation, in which you put photographers and your customers and i wish all of this is sometime behind. wish you luck, Jeffry us
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Margret Johansson

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this thread is about the same problme.. this people has the same Problems, thats about the results i get. if i choose to reduce ghosting effects i get big Grey fields. really unusable for anything:
https://community.adobe.com/t5/Photoshop/merge-via-HDRpro-in-Photoshop-problems-with-images-having-e...
hope thats helping to finally solve
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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The engineers will need example files (original datasets) in order to troubleshoot.