Photoshop 19.1: In fullscreen mode, canvas moves to upper left corner and 3/4 of the canvas is unusable

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  • Question
  • Updated 3 months ago
  • Answered
Hej Hannah,

thank you guy for your support & the solution today. I think it solved the issue with the floating Screen somehow, but... something new is happening :-/
I think it depends if I work “with“ or “without“ the graphic-card-support and/or the Application-Frame On/Off (just on MAC).
I am using PS on a MacBookPro here with a Nvidacard on 2screens. I always work in PS on the bigger 2nd screen which is a Wacom-Cintiq:

1. I open a PSD-file here (a test-file orange/yellow)
2. it opens in the upper-left corner – ok so far!
3. i changed the screen-mode (F), and...
4. the the hole canvas appears in a small rectangle in the upper-left corner and the other 3/4 of the canvas is just black and not useable?!! (see screenshot)



...thats absolutely useless here. When i switch OFF the graphic-card-support is seams to work fine in the frameless PS. Or i have to switch the PS-Application-Frame ON to use the graphic-card-support again. But use “graphic“ and “frameless“ at the same time it cause this new issue?!

This was not an issue in CC2017!
 
– help?!

Note: This conversation was created from a reply on: Photoshop CC 2018: Floating document windows in fullscreen w/menu bar causes wind....
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Cyprian Lothringer

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Posted 4 months ago

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Peter Villevoye

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After pressing tab twice, press SHIFT tab to make the panels disappear again (except for tools and option bar) and make any panel(s) appear when you're near the edge of the screen. Does that work for you ?
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Claude Jenkins

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First, thanks for your interest about my problem. I tried, Shift+tab doesn't work. Actually as far as I should press any key instead from moving my pointer all solutions are sh..t. Hope for a new version now...
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Peter Villevoye

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It's a small effort, although I still don't understand the (unique?) way or mode you're working in. Maybe you're using the suggested keys in a wrong order (type f for full screen, then tab - tab to 'kick' the screen, then Shift-tab to hide all auxiliary panels). Unless, you can make and post a video of it, let's give it a rest...
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Claude Jenkins

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OK, I am sorry to say you were right I did the hits in a wrong way and that is working again! Thanks for your help. I dont want to argue stutbornly but before 19.01 one did'nt have to hit this sequence to get the same result but as far as that's work i am happy... Thanks again
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Peter Villevoye

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GREAT that you persisted in trying !  :-)
Sometimes we're so stuck on a workflow, that any small glitch can completely throw us off...
(Edited)
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Mike Vraneza

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This reply was created from a merged topic originally titled Photoshop CC 2018 doesn't display properly and Subject Selection Doesn't Work.

When selecting "Full Screen with Menu Bar" view through the Menu Bar > View > Screen Mode, or with keyboard shortcut "F" the image is not displayed properly.  Looks to be only using 1/4 of my monitor.  
Screen captures have specs, the Dell monitor is the main screen.  Going back to Ps CC 2017.  Thought I'd try 2018 to give the new Select Subject feature a try.  I should have known that would be completely useless and that the new release would be full of sloppy code.  Nice work making a professional product Adobe, I'm glad I keep having to pay you every year to make gimmicky tools for amateurs and then deal with your public beta bugs while trying to do my job

....
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GF RaiseD

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This reply was created from a merged topic originally titled Photoshop CC has issues with zooming/scrolling at fullscreen mode ([F] x 3). On W....
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GF RaiseD

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I have issues with zooming and navigating at fullscreen mode (with no UI). When i finish zooming, zoom is shifted back to the state it was before zoom until i start navigating. I'm on Win10x64.
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Kathryn Rathke

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I am having same issue. Using Application frame fixes it but I hate Application frame. I will use the tab twice workaround until this is fixed. It's really annoying so I hope it will be fixed soon!


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Hannah Nicollet, Official Rep

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Official Response
Hi Everyone,

This should be resolved in the Photoshop update that is now available. Please open your Creative Cloud, update Photoshop and let us know how it goes! 

Thank you!
Hannah
(Edited)
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Alexander Efremov

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All perfectly! The problem is no more. Mac Os 10.12.6, MacBook Pro (Retina, 15-inch, Mid 2015) + Express Dock Belkin thunderbolt + Apple Cinema HD Thunderbolt