Photoshop 19.1: In fullscreen mode, canvas moves to upper left corner and 3/4 of the canvas is unusable

  • 16
  • Question
  • Updated 10 months ago
  • Answered
Hej Hannah,

thank you guy for your support & the solution today. I think it solved the issue with the floating Screen somehow, but... something new is happening :-/
I think it depends if I work “with“ or “without“ the graphic-card-support and/or the Application-Frame On/Off (just on MAC).
I am using PS on a MacBookPro here with a Nvidacard on 2screens. I always work in PS on the bigger 2nd screen which is a Wacom-Cintiq:

1. I open a PSD-file here (a test-file orange/yellow)
2. it opens in the upper-left corner – ok so far!
3. i changed the screen-mode (F), and...
4. the the hole canvas appears in a small rectangle in the upper-left corner and the other 3/4 of the canvas is just black and not useable?!! (see screenshot)



...thats absolutely useless here. When i switch OFF the graphic-card-support is seams to work fine in the frameless PS. Or i have to switch the PS-Application-Frame ON to use the graphic-card-support again. But use “graphic“ and “frameless“ at the same time it cause this new issue?!

This was not an issue in CC2017!
 
– help?!

Note: This conversation was created from a reply on: Photoshop CC 2018: Floating document windows in fullscreen w/menu bar causes wind....
Photo of Cyprian Lothringer

Cyprian Lothringer

  • 5 Posts
  • 7 Reply Likes

Posted 11 months ago

  • 16
Photo of Hannah Nicollet

Hannah Nicollet, Quality Engineer

  • 711 Posts
  • 296 Reply Likes
Official Response
Hi Everyone,

This should be resolved in the Photoshop update that is now available. Please open your Creative Cloud, update Photoshop and let us know how it goes! 

Thank you!
Hannah
(Edited)