Photoshop 19.1.0: Black border will not be printed

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  • Problem
  • Updated 3 months ago
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  • (Edited)
A black border set in the print dialog will not be printed. This problem exists with version 19.1.0.
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Wolfgang Grau

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Posted 1 year ago

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John Palmer

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Still a problem in 19.1.1 and 19.1.2
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Hannah Nicollet, Quality Engineer

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Sorry for the frustration. This is a known issue and our engineers are looking into it.

Regards,
Hannah
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John Palmer

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This reply was created from a merged topic originally titled Photoshop print border not working after 19.1.1 (and still not at 19.1.2).

The "Border" function in the Photoshop print dialogue is not working. The dialogue allows you to specify it but no border comes out on the print. I first noticed this at 19.1.1, the problem is still there after upgrade to 19.1.2.
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John Palmer

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I am now up to 19.1.5 and CC tells me Photoshop is up to date, and the printing problems are still there.
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Wolfgang Grau

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No bug-fix in 20.3!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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This issue was marked fixed on the engineering side. What printer model/driver are you printing to? What OS/version are you running on?
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Wolfgang Grau

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Printer: Epson Stylus Pro 3880, driver vers. 6.63.0.0
Windows 10, vers. 1809
The border will be shown in the printing dialog, but it will not be printed.
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Alessandro Volpicella

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I noticed the same problem yesterday, no borders. Today I made some more tests: the borders are printed with Xerox C60. Changing the printer, Epson Stylus Pro 9880 Pro, result in no borders printed. Hope this will help the engineers to investigate more.
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John Palmer

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I just tried it yest again - Photoshop now says it is at 20.0.4. Still no borders. Printer was Epson SC-P600,  I tried it to a Brother HL-3150CDW laser printer as well, no borders there either. System is Win 10 64-bit.

There are still some other problems - the print preview still appears in low quality, and the preview display gets screwed up from time to time. For example, after doing a landscape print, then going into the print dialogue again shows it in portrait and the only way to fix it is to go into printer settings (which still show it as landscape)and out again.