Photoschop CC 2017: Artboard resizing problem

  • 2
  • Problem
  • Updated 9 months ago
  • (Edited)
I have lost the ability to resize artboards with the artboard tool. The handles on the edge of the board, similar to the transform handles. I can only resize my artboard through "Properties". It used to be possible.
Photo of Morten Falslund

Morten Falslund

  • 6 Posts
  • 0 Reply Likes
  • Frustrated

Posted 1 year ago

  • 2
Photo of Jonas Hoffmann

Jonas Hoffmann

  • 13 Posts
  • 1 Reply Like
The handles don't show up, even hovering the cursor over the spot where they used to be?
Because for me, the handles don't show up either, but the cursor appears and i can drag and scale anyways.
See: https://feedback.photoshop.com/photoshop_family/topics/photoschop-cc-2017-artboard-resizing-problem
Photo of Jonas Hoffmann

Jonas Hoffmann

  • 13 Posts
  • 1 Reply Like
oh damn, you're right! thanks for telling me.
this is the link i ment: https://forums.adobe.com/thread/2231011
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13932 Posts
  • 1653 Reply Likes
Thanks. Do you have a quick screen recording of the entire screen so we can see the behavior?
Photo of Jonas Hoffmann

Jonas Hoffmann

  • 13 Posts
  • 1 Reply Like
sure, here you go: https://adobe.ly/2kO5BJ0
As i said in the other forum thread: the handles are there, just not displayed.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13932 Posts
  • 1653 Reply Likes
Thanks. That is odd. Morton says that prefs restore fixed his issue. Can you back up a copy of your preferences (Save them to the desktop) and relaunch Photoshop so it generates fresh prefs. If that works. I'd like to get a copy of your prefs (that were backed up to the desktop)
Photo of Jonas Hoffmann

Jonas Hoffmann

  • 13 Posts
  • 1 Reply Like
Sorry, didn't see your answer. Can you tell me where the pref file is stored? And how to get it to you in a more direct way? Not feeling comfortable posting it here.
Photo of Eric Ching

Eric Ching, Employee

  • 86 Posts
  • 48 Reply Likes
Hi,

Can you go into preferences and check that the GPU setting is enabled?  Cmd/Ctrl + K then go to the performance tab. If it is not, please enable and see if that fixes it.

Thanks,
Eric
Photo of Eric Ching

Eric Ching, Employee

  • 86 Posts
  • 48 Reply Likes
Just to confirm: 

1. The artboard tool is the current tool
2. The artboard layer is selected in the layers panel

And you still can't drag to resize the artboard?
Photo of Morten Falslund

Morten Falslund

  • 6 Posts
  • 0 Reply Likes
Yes, I have tried to create a short video. Hope you can play swf :)

https://drive.google.com/open?id=0B9sXzUxaCbAEcFdkZGstR1RPaGM
Photo of Eric Ching

Eric Ching, Employee

  • 86 Posts
  • 48 Reply Likes
Thanks for the video. I still am not able to reproduce. Did this start recently, or has it done this since installing Photoshop CC 2017?

Could you try resetting the artboard tool? Select the artboard tool, then control+click the tool icon in the options bar and select 'Reset Tool'. If that doesn't work, try resetting preferences and see if that helps. You can back up ~/Library/Preferences/Adobe Photoshop CC 2017 Settings so you can restore prefs if needed.

Also, could you send system info? (Help > System Info...) then copy and paste.

Thanks,
Eric 
Photo of Morten Falslund

Morten Falslund

  • 6 Posts
  • 0 Reply Likes
Hi Eric,

Resetting my preferences worked! Thanks a lot :)
Photo of Morten Falslund

Morten Falslund

  • 6 Posts
  • 0 Reply Likes
System info with my old preferences restored, and when my artboard wasn't working:

Adobe Photoshop Version: 2017.0.1 20161130.r.29 2016/11/30:23:00:00 CL 1099099  x64
Number of Launches: 54
Operating System: Mac OS 10.12.3
System architecture: Intel CPU Family:6, Model:70, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2500 MHz
Built-in memory: 16384 MB
Free memory: 4063 MB
Memory available to Photoshop: 14170 MB
Memory used by Photoshop: 70 %
History Thumbnails: Enabled.
Touch Bar: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
3D Multitone Printing: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Disabled
TextComposer: Latin
Photoshop crashed on 04/04/2016 at 13.03.22 (GetImageViewResourceSharingGLContext)
Display: 1
Main Display
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
High DPI Monitor
Display Bounds: top=488, left=2560, bottom=1388, right=4000
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=2
NumCLGPUs=2
NumNativeGPUs=2
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="AMD Radeon R9 M370X OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon R9 M370X OpenGL Engine"
glgpu[0].GLRendererID=16915459
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Jan  4 2017 22:35:59)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Iris Pro"
clgpu[0].CLVendor="Intel"
clgpu[0].CLVendorID=16925952
clgpu[0].CLDriverVersion="1.2(Jan  4 2017 22:48:41)"
clgpu[0].CLBandwidth=3.28319e+10
clgpu[0].CLCompute=90.245
nativegpu[0].NativeName="AMD Radeon R9 M370X"
glgpu[1].GLVersion="2.1"
glgpu[1].IsIntegratedGLGPU=0
glgpu[1].GLMemoryMB=2048
glgpu[1].GLName="AMD Radeon R9 M370X OpenGL Engine"
glgpu[1].GLVendor="ATI Technologies Inc."
glgpu[1].GLVendorID=4098
glgpu[1].GLRectTextureSize=16384
glgpu[1].GLRenderer="AMD Radeon R9 M370X OpenGL Engine"
glgpu[1].GLRendererID=16915459
glgpu[1].HasGLNPOTSupport=1
glgpu[1].CanCompileProgramGLSL=1
glgpu[1].GLFrameBufferOK=1
glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[1].CLPlatformVersion="1.2 (Jan  4 2017 22:35:59)"
clgpu[1].CLDeviceVersion="1.2 "
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=2048
clgpu[1].CLName="AMD Radeon R9 M370X Compute Engine"
clgpu[1].CLVendor="AMD"
clgpu[1].CLVendorID=16915456
clgpu[1].CLDriverVersion="1.2 (Jan 10 2017 22:25:08)"
clgpu[1].CLBandwidth=5.42442e+10
clgpu[1].CLCompute=469.415
nativegpu[1].NativeName="Intel Iris Pro Graphics"
License Type: Subscription
Serial number: 94070259938184832901
GUIDBucket:
  bucket: 200
  test: DocumentPanel
Application folder: /Applications/Adobe Photoshop CC 2017/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 464,8G, 340,8G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/Plug-Ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Plug-ins/

Installed components:

   AdbePM.framework   AdbePM   2.5.00.377243   1.578146
   adobe_caps.framework   adobe_caps   10.0.0.6   1.584361
   AdobeACE.framework   AdobeACE   2.20.02.37447   79.578171
   AdobeAGM.framework   AdobeAGM   4.30.60.37447   79.578171
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390
   AdobeBIB.framework   AdobeBIB   1.2.03.37447   79.578171
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   79.578171
   AdobeCoolType.framework   AdobeCoolType   5.15.00.37447   79.578171
   AdobeCrashReporter.framework   AdobeCrashReporter   7.3.2  
   AdobeExtendScript.framework   AdobeExtendScript   4.5.6.4   80.1060872
   AdobeJP2K.framework   AdobeJP2K   1.2.2.36529   79.262945
   AdobeLinguistic.framework      21429  
   AdobeMPS.framework   AdobeMPS   5.8.1.37174   79.577269
   AdobeOwl.framework   AdobeOwl   5.2.11  
   AdobePDFL.framework   AdobePDFL   15.0.0.36975   79.195992
   AdobePDFSettings.framework   AdobePDFSettings   1.4  
   AdobePIP.framework   AdobePIP   7.4.1.60.45263  
   AdobeScCore.framework   AdobeScCore   4.5.6.4   80.1060872
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.37447   79.578171
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.578171
   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"
   AdobeXMP.framework   AdobeXMPCore   79.159824   79.159824
   AdobeXMPFiles.framework   AdobeXMPFiles   79.159824   79.159824
   AdobeXMPScript.framework   AdobeXMPScript   79.159824   79.159824
   ahclient.framework   ahclient   2.0.0.1  
   AIDE.framework   AIDE   1.5.0.36540   79.574279
   aif.framework   aif   6.0.00.1   1.
   amtlib.framework   amtlib   10.0.0.47  
   boost_date_time.framework   boost_date_time   10.0.0.0  
   boost_filesystem.framework   boost_filesystem   10.0.0.0  
   boost_signals.framework   boost_signals   10.0.0.0  
   boost_system.framework   boost_system   10.0.0.0  
   boost_threads.framework   boost_threads   10.0.0.0  
   Cg.framework   NVIDIA Cg     
   CIT.framework        
   CITThreading.framework        
   dvaaudiodevice.framework   dvaaudiodevice   10.0.0.0  
   dvacore.framework   dvacore   10.0.0.0  
   dvamarshal.framework   dvamarshal   10.0.0.0  
   dvamediatypes.framework   dvamediatypes   10.0.0.0  
   dvametadata.framework   dvametadata   10.0.0.0  
   dvametadataapi.framework   dvametadataapi   10.0.0.0  
   dvametadataUI.framework   dvametadataUI   10.0.0.0  
   dvaplayer.framework   dvaplayer   10.0.0.0  
   dvatransport.framework   dvatransport   10.0.0.0  
   dvaui.framework   dvaui   10.0.0.0  
   dvaunittesting.framework   dvaunittesting   10.0.0.0  
   dynamiclink.framework   dynamiclink   10.0.0.0  
   ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"
   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"
   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"
   LogSession.framework   LogSession   7.4.1.60.45263  
   manta.framework   manta   2.0.00.1   1.
   mediacoreif.framework   mediacoreif   10.0.0.0  
   PlugPlugExternalObject.framework      7.0.0.67  
   PlugPlugOwl.framework   PlugPlugOwl   7.0.0.67  
   UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"
   WRServices.framework   WRServices   12.0.0   12.0.0.1000


Required plug-ins:

   3D Studio 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Accented Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 18.0.1, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Average 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “Average.plugin”
   Bas Relief 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   BMP 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Camera Raw 9.8 (692), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 9.8 (692), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Charcoal 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Chrome 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Cineon 18.0.1  ©2002-2016 Adobe Systems Incorporated - from the file “Cineon.plugin”
   Clouds 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”
   Collada DAE 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Color Halftone 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Colored Pencil 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   CompuServe GIF 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Conté Crayon 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Craquelure 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 18.0.1  Copyright © 2003-2016 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Crosshatch 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Crystallize 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Cutout 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Dark Strokes 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   De-Interlace 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Dicom 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “dicom.plugin”
   Difference Clouds 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”
   Diffuse Glow 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Displace 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Dry Brush 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Eazel Acquire 18.0.1  Copyright © 2007-2016 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
   Entropy 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Export Color Lookup Tables 18.0.1  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
   Extrude 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   FastCore Routines 18.0.1  ©1990-2016 Adobe Systems Incorporated - from the file “FastCore.plugin”
   Fibers 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Film Grain 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Filter Gallery 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Flash 3D 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Fresco 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Glass 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Glowing Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Google Earth 4 KMZ 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Grain 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Graphic Pen 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Halftone Pattern 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   HDRMergeUI 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
   HSB/HSL 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   IFF Format 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   IGES 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Ink Outlines 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   JPEG 2000 18.0.1  Copyright © 2001-2016 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
   Kurtosis 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Lens Blur 18.0.1, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
   Lens Correction 18.0.1, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
   Lens Flare 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Liquify 18.0.1, Copyright © 2001-2016 Adobe Systems Incorporated - from the file “Liquify.plugin”
   Matlab Operation 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
   Maximum 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Mean 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Measurement Core 18.0.1  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
   Median 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Mezzotint 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Minimum 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   MMXCore Routines 18.0.1  ©1990-2016 Adobe Systems Incorporated - from the file “MMXCore.plugin”
   Mosaic Tiles 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Multiprocessor Support 18.0.1  Copyright © 1990-2016 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
   Neon Glow 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Note Paper 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   NTSC Colors 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
   Ocean Ripple 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   OpenEXR 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Paint Daubs 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Palette Knife 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Patchwork 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Paths to Illustrator 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   PCX 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “PCX.plugin”
   Photocopy 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Photoshop 3D Engine 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
   Photoshop Touch Copyright ©2013-2016 Adobe Systems Incorporated - from the file “PSDX.plugin”
   Picture Package Filter 18.0.1  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
   Pinch 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Pixar 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “Pixar.plugin”
   Plaster 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Plastic Wrap 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   PLY 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   PNG 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Pointillize 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “PBM.plugin”
   Poster Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   PRC 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Radial Blur 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Radiance 18.0.1  ©2003-2016 Adobe Systems Incorporated - from the file “Radiance.plugin”
   Range 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Render Color Lookup Grid 18.0.1  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”
   Reticulation 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Ripple 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Rough Pastels 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Save for Web 18.0.1, Copyright © 1999-2016 Adobe Systems Incorporated - from the file “Save for Web.plugin”
   ScriptingSupport 18.0.1, Copyright © 2016 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
   Shake Reduction 18.0.1, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”
   Shear 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Skewness 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Smart Blur 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Smudge Stick 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Solarize 18.0.1  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “Solarize.plugin”
   Spaces 18.0.1, Copyright © 2015 Adobe Systems Incorporated - from the file “Spaces.plugin”
   Spatter 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Spherize 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Sponge 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Sprayed Strokes 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Stained Glass 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Stamp 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Standard Deviation 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   STL 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Sumi-e 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Summation 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Targa 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Texturizer 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Tiles 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Torn Edges 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Twirl 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   U3D 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Underpainting 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Vanishing Point 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
   Variance 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”
   Virtual Reality Modeling Language | VRML 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Water Paper 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Watercolor 18.0.1, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Wave 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Wavefront|OBJ 18.0.1  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”
   Wind 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 18.0.1  ©1989-2016 Adobe Systems Incorporated - from the file “WBMP.plugin”
   ZigZag 18.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  2.7.122 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”
   Recent Files  1.4.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”
   Libraries  2.7.122 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”
   Start  1.4.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”
   Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”
   com.adobe.preview.loader  1.3.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSLoader/loader.html”
   GuideGuide Trial  4.6.4 - from the file “/Users/MacBookPro-SP/Library/Application Support/Adobe/CEP/extensions/GuideGuide/index.html”
   FontAwesome PS  1.1.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/FontAwesomePS/index.html”
   specKing  1.0.0 - from the file “/Users/MacBookPro-SP/Library/Application Support/Adobe/CEP/extensions/com.wuwacorp.specking/index.html”
   New Document  1.4.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/fnft.html”
   com.adobe.experimentation.extension  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.experimentation.extension/index.html”
   Flaticon CC  2.5.7 - from the file “/Users/MacBookPro-SP/Library/Application Support/Adobe/CEP/extensions/com.graphicresources.flaticonCC15/index.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Device Preview  1.3.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSPanel/panel.html”
   Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

Installed TWAIN devices: NONE
Photo of Scott Ruth

Scott Ruth

  • 5 Posts
  • 6 Reply Likes
Resetting prefs works, but I lose everything... it's like using a sledge hammer. Is there one specific preference file that can be replaced, rather than the entire prefs folder with all of its contents? 
Photo of Clif THompson

Clif THompson

  • 2 Posts
  • 0 Reply Likes
Did they fix this?

Because I'm having the same problem. 
Photo of Clif THompson

Clif THompson

  • 2 Posts
  • 0 Reply Likes
nevermind. Found it. 

Why not just have Image => Canvas Size  just highlight the handles of the artboard. It's just dead space otherwise.