Photoshop CC: Photomerge returns error message

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  • Updated 4 years ago
  • (Edited)
I have updated to Photoshop CC from PS6. When I now try to use Photomerge, I get an error message - Error 1: Unable to create window - server interface error 'No component returned from create widget Line 388 >var w = new Window(res):

This worked fine in PS6

Running PC in Windows 7

Solution please
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mervelec

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Posted 4 years ago

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Chris Cox

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That usually means that you are missing some of the support files (like a failed installer, or restoring only part of the files from backup), or have mixed old and new versions of the photomerge scripts.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you tried restarting the computer?
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mervelec

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Thanks Chris - does this mean I should re-install PS CC?
How do I do this? I have located the CreativeCloudSet-Up file. Do I just run this again?
Should I uninstall my existing version first?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Please try restarting the system first and unmounting any server volumes. I found another thread where customers said this corrected the problem. If that doesn't work, then try reinstall.
(Edited)
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mervelec

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That didm't work, and I have restarted several times.

Will try re-installing

Thanks