Photoshop Elements: Photo Downloader on OS X uses wrong [shot date] for JPEG files

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  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
I'm downloading photos&videos from a Canon Powershot into Photoshop Elements Organizer 10 on OS X. I want the files to be copied into subfolders named after the [shot date], which worked fine when I used PSE8 on Windows.

With PSE10 on OS X the subfolder names seem to be somewhat random for JPEG files: "1913 03 15", "1969 12 31", "1970 02 03", "1970 02 09", "1975 10 04", ... "2026 01 17". The AVI files are all correctly stored in a subfolder named "2011 11 05".

Interestingly, the dates displayed for each photo in the organizer is correct, it is just the subfolder name that is not created correctly.
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Jan Dubois

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Posted 8 years ago

  • 34
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
The Elements Team has posted fixes for these issues:

Mac: http://kb2.adobe.com/cps/930/cpsid_93...

Win: http://kb2.adobe.com/cps/930/cpsid_93...
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Little Pale Face

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Hi,

I think you may have them the wrong way round

Thw Win link is sending me to the MAC version.

Brian
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Peter Punkt

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Hi Jeffrey,

the labels in front of the 2 links are incorrect.
The first link is for Win, the second one for Mac.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks I've corrected the links so they're labeled correctly. Sorry.
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ImNizam

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Hi,

Any one who have tried these fixes, could you please mention your current status of the issue? Did any MAC user face any issue in installing the updater?

Thanks,
Nizam
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Klaus Beckstette

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Using Photoshop Elements 10 with Photo Downloader 7.0.0.221240 dated 01.09.2011:03:22 (with Win 7 German de_de) and importing images from a camera, the directory naming is wrong. Instead of "JJJJ MM TT" (i.e. "YYYY MM DD") the directories are named "JJJJ TT MM" (i.e. "YYYY DD MM") which gives a wrong sorting order! When substitution the PhotoDownloader.exe with the previous version 6.0.0.145510 from PSE9 everything look o.k.

This reply was created from a merged topic originally titled
Wrong directory naming when importing images with PSE 10.
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Little Pale Face

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Hi,

That's the old version I think; new version is 7.0.0.229720

See Jeffrey Tranberry's message above for the fixes.

Brian
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Little Pale Face

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Hi Jeffrey Tranberry,

In the elements forum, someone is reporting that this fix (Win) causes the images to always be deleted from the card overridingng the option to don not delete.

I haven't seen this myself - I have no problems with the fix.

I was wondering if you had received any feedback?

I'll do some testing to see if I can make it happen.

Brian
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David Marsden

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Haven't had that problem here, (using Windows 7/64), the downloader seems to be working just how it should!

David
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Robert Knister

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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That URL and the links contained within all seem to work for me. Are you still having trouble?
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Holger Knapp

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Hallo,
by importing my photos from SD-card, I choose to create a new folder (JJJJ MM TT) (German) and I become a folder JJJJ TT MM, you see the difference?
Futher I think it would be better if I can create my own nomenclature, without blanks, with wildecards, etc
Greetings from Germany
Holger Knapp

This reply was created from a merged topic originally titled
wrong folder nomenclture JJJJ MM TT (german) Year month day.
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Ingo Koch

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I have a big problem:
In the German version of Photoshop Elements 10 is a fatal bug, when importing pictures from a camera or SD-Card with autocreation of directories the naming of these are wrong. If you have pictures of the seventh of May 2012 it should be "2012 05 07" but its "2012 07 05" an the eight of May is "2012 08 05".
You can see that this makes the sorting of images really impossible.

i would be very pleased when the next update could solve this serious problem.

This reply was created from a merged topic originally titled
serious naming error Photoshop Elements 10.
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Jan Erik Larsen

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I need the following date format to be supported in APD: yyyy.mm.dd
This is due to sorting in the folders. Only yyyy.dd.mm is supported...

This reply was created from a merged topic originally titled
Date formats supported.
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Ulrich Fuhrmann

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When images are loaded from camera PSE should create folder YYYY MM DD but creates YYYY DD MM mixing up the whole collection. OS is Windows 7 german.
Elements Organizer 10.0.0.0 Core-Version: 10.0 (20110831.m.17215) Sprachversion: 10.0 (20110831.m.17215)

This reply was created from a merged topic originally titled
PSE Organizer folder date creation wrong.
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Jan Erik Larsen

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I am using PSE 11 and the downloader no longer has choice of shoot date YYYY MM DD. Only YYYY MM DD are supported.

Anyone with a solution?
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ImNizam

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Go to Organizer preferences and select date format DDMM , now photodownloader will start showing DD MM date format except the first two options Todays date and shot date , they remain fixed to MMDD.
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Brett N, Official Rep

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Jan, no options have changed with how to name things in PSE11 from previous versions.

PSE11:


PSE10:
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David Marsden

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This is incredible. Surely after the fuss we made about this bug in version 10 they haven't made the same mistake again.
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Brett N, Official Rep

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The bug was fixed, where the day and month were being reversed. So imports should correctly be importing as YYYY MM DD: Year, Month Day. This is as it is supposed to work.

David, are you hoping that YYYY DD MM (Year Day Month) would be added? If so, that would seem (to me at least) to be counter-intuitive for organization.
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Pierre Martel

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The link for the mac version of the patch is not working anymore.
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Brett N, Official Rep

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Thanks for the notice, I'll see what I can do to get it back up again.
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Brett N, Official Rep

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Not sure why this isn't working, but we're investigating. You can still download the update offered in this document by using this link: https://help-internal.adobe.com/conte...
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Pierre Martel

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That link is not working for me either. I get an error message.
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Chris Cox

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Yeah, an internal Adobe URL isn't going to help anyone outside the Adobe network...
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Brett N, Official Rep

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Oops, you're right. The document uses a relative link, so the internal version of the doc (which is working, curiously enough) gives an internal link to the file. Just have to modify it slightly to get the correct external link:
http://helpx.adobe.com/content/dam/kb...
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Brett N, Official Rep

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The page is back up and running.