Photo shop cc 2015.5 crashes when going from camera raw to photoshop

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  • Problem
  • Updated 2 years ago
I installed photoshop cc 2015.5 as an update.  Now when I edit a photo in camera raw and open it in photoshop the program crashes.  I aslo tried editing it in the current version of lightroom and then opening it in photoshop and the same thing happens.  The message it get is "Adobe photoshop cc 2015.5 has stopped working."  I am running it a windows 10 computer and all fhe prior earlier versions of photoshop cc worked fine.
Photo of Joe Hanley

Joe Hanley

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Posted 2 years ago

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Photo of adriana ohlmeyer

adriana ohlmeyer, Employee

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Can you please share your image and what edits you were performing?