Elements updates in a loop!

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  • Updated 3 years ago
  • (Edited)
On numerous occasions when opening Photoshop elements a dialog box appears advising me of an update. When I click 'install now' and allow Adobe to access my PC laptop it tells me very quickly that the update is complete, then on clicking 'Close', the only option available, it displays the 'You have an update' dialog box again and the only way to escape the cycle is to end the task. After closing down the laptop and starting again it works until the next time I open the program then the cycle starts over again. Please help! Many Thanks.
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Pip Harris

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  • all of these examples

Posted 3 years ago

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Anwesha, Employee

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Hi,

Please go to Help > Updates
and try installing the updates from there.
Let us know if the problem persists.

Thanks,
Anwesha