Bridge CS5: Photo Downloader not working, getting stuck on loading device list on Windows 7

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  • Problem
  • Updated 2 years ago
  • (Edited)

When I go into Bridge to download my photos,(File>Get Photos from Camera) when the dialog box appears, I get a message "loading device list" and then the application freezes up. I have to control/alt/delete to end task. I do not have any other way to get my photos into Bridge. I have been downloading my photos this way for 15 years with no issues before.

If any one has a solution, I would be grateful for your help. Thanks so much.


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Chris Weigl

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  • frustrated

Posted 2 years ago

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Photo of Chris Cox

Chris Cox

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Which version of Bridge are you using?
Which OS version are you using?
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Chris Weigl

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I am using Windows 7 and Bridge, Photoshop CS5
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aaron dougherty

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This isn't answering your question, but I've always just copied photos into a folder.  Then in Bridge I navigate to that folder...