Photo Downloader (Bridge 9.0.0.204) does not retain settings between sessions

  • 1
  • Problem
  • Updated 7 days ago
Affects Photo Downloader from Bridge 9.0.0.204 on Mac 10.13.6.

User changes made to Location, Create SubFolders, Rename Files, Preserve Filename in XMP, Advanced Options, and Apply MetaData, including selecting the Advanced Dialog, are not retained between instances of the dialog.  This information was saved on previous versions of the product.  This is a bug that affects workflow, causing me to enter error-prone information every time I need to download.  The last serial number for renamed files is also not saved, meaning that I can get overlaps in file numbers.

Operation of the Photo Downloader is not affected, just the persistence of the settings.

Please fix this.

I talked with support over chat.  They opened case ADB-4143873-Q9H9, but told me to report it in this forum.
Photo of Robert Blum

Robert Blum

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Posted 7 months ago

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Photo of Jamie Geese

Jamie Geese

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I'm having the same problem but, in windows. I talked to tech support and they said it was just a change with the update. I really hope that's not true.
Photo of Robert Baker

Robert Baker

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Was there any resolve to this....I finally upgraded from CS6 and this was a big part of my workflow.
Photo of Michael Collins

Michael Collins

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I have the same problem