Lightroom 5: Phantom drives created (Mac)

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
After I have imported into my MacBook Pro working drive, and a a backup drive, LightRoom 5 is creating phantom drives and I cannot access the images! I follow the process for finding lost images and when I click on the 'last seen' image in the system I receive a message "the file xxx is associated with another photo in the catalogue, Each file can only be associated with one photo." If I push the process I am given the option to merge folders, but that means that all of the photos I've selected, flagged, starred etc return to no selections. NOT good when a bride has selected a group of images she really wants me to work on. HELP!!! How do I stop the program from creating phantom drives and losing my photos
Photo of Deborah Howard

Deborah Howard

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 3 years ago

  • 1
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 4697 Posts
  • 1799 Reply Likes
It's difficult to say without seeing your folders panel, but I'd guess the capitalisation in the file path has changed or the drive mount point and you've reimported the photos at the 'new' location.

It's fixable, so don't panic. The basic idea will be to remove the version of the photo that hasn't been worked on and then do find missing folder (with good backups along the way, of course).

If you can't figure out how to do that, show us a screenshot of the Folders panel showing the phantom drive and the 'other' location for the same photos.