Performance problem using PSCS 6 Extended Creative Cloud edition (corrupt fonts)

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  • Updated 5 years ago
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Having problem with performance using PSCS 6 Extended. The wheel is spinning for almoust everey action in PS on my Macbook Pro.

Using:
• 15-Inch MacBook Pro Retina
• 2,7 GHz Quadro Intel Core i7
• 16 GB 1600 MHz DDR3L SDRAM
• 768 GB SSD
• Mac OS X 10.8.3

Before I joined the Creative Cloud I used the standard PSCS 6. No problem at all.

I have uninstalled CS extended and installed my old CS6 with serial.
Now everything works just fine.

But this is wrong, as a Creative Cloud user, this should not be necessary.
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Jan Wilford Pettersen

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Posted 5 years ago

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Chris Cox

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Make sure you're on 13.1.2.

You may have changed some preferences that caused the delays, or may have had something else (like a font manager) causing problems.
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Jan Wilford Pettersen

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Hi :)
Have tried every available guide, but nothing seems to solve the problem other than running the standard version of PS. Have been using the very latest available update. Nothing worked.

As soon as I uninstalled the extended version and installed the standard version with serial number, it is as fast and stable as it was before I installed the extended version via Creative Cloud.

I am not using any font manager other than the one build into MAC OS X.

Is there a way to use my Creative Cloud version PSCS6 as standard version and not extended version?
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Jan Wilford Pettersen

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Today I uninstalled PSCS6 and removed the folders Locales and Plug-ins. I then installed from the application manager. This gave me PSCS 6 extended version 13.0 (64).

So far so good, PS now was as fast as the standard version.

Then I updated to version 13.1.12 (64)

PSCS 6 extended now slowed down as before. I cant even pick a tool from the tool menu without the spinning wheel and everything is to slow to be used at all.

I hope this gave you more information. I have not yet reinstalled my plugins, so PS is still clean.

Could the Retina upgrade of PS slow it down?
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Chris Cox

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Again, extended just adds some features -- unless you are using those specific features, there is no real difference in the code.

No, the retina code would not slow it down unless there was a serious problem with the hardware on your machine.

One thing to try: in the type menu, set the font preview size to None. Then relaunch Photoshop and see if there is any change in performance.
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Jan Wilford Pettersen

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”One thing to try: in the type menu, set the font preview size to None. Then relaunch Photoshop and see if there is any change in performance.”

Wow, that seems to do the trick. Strange, but now I can use my PSCS6 Extended, and it is as fast as the standard version.

Thanks :)
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Chris Cox

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OK, so you have a corrupt font file, or a corrupt OS font cache.

See this document on how to troubleshoot font problems on your system: http://helpx.adobe.com/photoshop/kb/t...
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Jan Wilford Pettersen

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There was several fonts which seems corrupt, I have now removed them.
Photoshop Extended is no working perfectly :)