Pen tool error, can't use pen tool, new layer, combine shape, subtract shape etc, all reveal same error message

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  • Problem
  • Updated 2 years ago
frustrating bc this problem occurred immediately after pre-paying for a year. Never had this problem w old Creative Suite. Left hanging now and have important work to do on the road, help!
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Sol Sallee

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  • frustrated

Posted 2 years ago

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Chris Cox

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Which specific version of Photoshop are you using?
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Sol Sallee

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photoshop cc 2015 (just downloaded today)
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Chris Cox

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Check the version in Help->System Info.
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Sol Sallee

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seems to be working after I rebooted the program (3rd time's the charm?) not sure why it worked on the 3 rd try...also this error was for creating shape layers using pen tool, not path using pen tool