Photoshop Elements: Crashes under OS10.8 when trying to print

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  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
I am using Photoshop Elements 10 under Mac OS 10.8. If I try to print (HP Officejet Pro 8500 A909g) a photo the program quits immediately. It worked ok under OS 10.7. Currently I am using a workaround by saving the photo as PDF and printing it thereafter. Any ideas?
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Wolfgang Albrecht

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Posted 6 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you using the latest print drivers?
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Wolfgang Albrecht

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Yes I do - both Apple and HP do not offer any later drivers. I had an identical problem with Microsoft Office which has been fixed by the latest Microsoft Office update.
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Wolfgang Albrecht

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The matter has been resolved - there was an old PrintFab driver hidden in the system.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Good to know. Thanks for the followup.