paid for CC software keeps telling me that my trial is over

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  • Updated 3 years ago
  • (Edited)
Hi
I am a CC user, but very often (too often) i am told that my trial period is over. It is hard to accept as I am going on a trip without internet.
At home i just click on "License This Software".
Today I have been working on both Ps and Lr, but suddenly I get this trial message.
Mail: Peter@jps2.dk (=adobe id)
Regards
Peter
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Peter Sørensen

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  • annoyed

Posted 3 years ago

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Peter Sørensen

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I was recommended this site/forum by Victoria Bampton.
It seem, that I must shift to standalone programs if i want to use Lr and Ps when not connected to internet. CC is for office use only?
What can I do when travelling?
Nearly every day I have to signon to use either Lr og Ps.
My journey is coming soon.
Regards
Peter
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Victoria Bampton - Lightroom Queen, Champion

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Nope, the right guys just haven't seen this thread yet (everything's wrapping up for the Christmas holidays). I'll see if I can track down an answer.
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Rikk Flohr, Champion

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Have you been through the steps here: https://helpx.adobe.com/creative-clou...
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Peter Sørensen

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Hi
I went through now.
It seem all OK.
Now I wait to see.
(Is it a problem that i have it all installed on my laptop too?
Not used at the same time)
P
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Rikk Flohr, Champion

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You are allowed two installations. That shouldn't be an issue.
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Peter Sørensen

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OK, so it is not necessary to log off when i change PC?
I had to do that with the standalone Lr 6.
P
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Victoria Bampton - Lightroom Queen, Champion

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Oh great, that's the tech note I was looking for. Thanks Rikk!

Peter, no, you don't need to log off. You can remained signed into 2 machines at any one time (and it's a good idea to stay logged in, as you'd need an internet connection to log back in if you signed out). If you try to sign in to a 3rd, it asks you to log out of at least one of the others.