Photoshop CC 2015: Cannot paste from Mail, Notes or Pages on El Capitan 10.11.2

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  • Updated 3 years ago
  • (Edited)
I cannot paste text into Photoshop. I see a lot of people talking about this issue in the community. The only solution seems te be a detour; copy text into another app, make plain text and copy to Ps. Does Adobe have another solution?
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francien verhulst

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  • frustrated

Posted 3 years ago

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Chris Cox

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Which OS version are you using?
Which Photoshop version are you using?
Which application are you having trouble copying text from?
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francien verhulst

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•I'm using El Capitan 10.11.2 (but this issue is going on since I started using CC)
•Photoshop CC (latest update)
•If I copy from MAIL or Notes or Pages I cannot paste to Photoshop.
But if I paste to Indesign I can copy and paste to Photoshop. So it's not a clipboard-thing. Pasting to Indesign is possible. And than paste to Photoshop. But I think there should be a solution without the detour.

Thank you for your answer
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David, Official Rep

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Howdy Francien,

You're right -- a bug like this is a huge deal and very bad.  That said, although the bug is presented by Photoshop, I believe it's actually caused by something else.

I've heard of this bug before, but as I recall, it was caused by another application running at the same time.  Are using using Chrome at the same time?  Try copying with all other apps closed -- if that works, then you can add apps back in until the functionality breaks again.

Meanwhile, I can assure you that Photoshop works just fine with 10.11.2 (I'm running it right now) and I have no problem copying and pasting between apps, including Chrome (as I recall, it was a specific release that caused the problem before).

One more idea, just in case the above suggestion doesn't help (and cuz I'm going on vacation, so I'd like to resolve this for you, even if I'm out of the office), what language-version of Photoshop are you running?  Do your keyboard and keyboard shortcuts match this language?  What happens when you try to paste?

Thanks and Happy Holidays,