Registration Password length issue

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  • Problem
  • Updated 5 years ago
  • (Edited)
I recently registered this product but had forgotten my password so I reset it. On the reset page I was allowed to create a password that was over 12 characters long, yet I couldn't log in to register the product through the elements help > product registration as it would only accept a password between 6 and 12 characters long. Very amateurish and annoying as I then had to go through the whole reset password routine again
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Pete Ng

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Posted 5 years ago

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