Photoshop: Pantone Search in palette

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  • Updated 10 months ago
  • (Edited)
Hello,
I need so much time to find a specific color in my PANTONE f+h cotton TCX palette.
Why isn't it possible to search an this palette?
Our Design-Team spend so much time fpr this manuell search.
This solution would be revolutionary.
Is this realizable?
Thank you

Kind regards
Philipp Lauer
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Philipp Lauer

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Posted 5 years ago

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Chris Cox

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The swatches palette has no search capability, but the book color picker does let you type the swatch number to find a specific item (if you have the f+h book from pantone). Otherwise, there is already a feature suggestion for preset organization and searching.
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Philipp Lauer

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Thank you.
But typing in the item (book color picker) doesn't work.
The search for standard pantone books works, but not for "PANTONE f+h cotton TCX".
Do you have a solution?
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Chris Cox

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Nope, sounds like Pantone may have a mistake in their F+H book, since the book color picker dialog automatically supports search for any book (even third party books).
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Philipp Lauer

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No, i asked Xrite (Pantone.com). They told me, it's not their mistake.
It is an mistake of Adobe.

"Comment: Unfortunately, this is the case. This is an Adobe functionality issue. I cannot explain why you were told told it was a Pantone palette creation problem, but it is a known issue with Photoshop. From what I understand, there have been many discussions between the two companies, and at this point, Adobe has been unable to correct the problem. I understand your frustration, and apologize for the inconvenience.

Thank you,

Joanne Dingle
Customer Relations Account Manager

X-Rite Incorporated
590 Commerce Blvd
Carlstadt NJ 07072-3098 US
"
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Chris Cox

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No, that is not a known issue in Photoshop.
I am their point of contact for Photoshop issues, and have heard nothing of this.

Also, we've tested the color book picker dialog with other content, and the search works just fine.

If they wrote a .acb (color book) file, and it isn't searchable by number - then something is off in that .acb file.
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Philipp Lauer

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I tried everything to explain that to pantone.
But they still say its an adobe issue.
Can you help me to fix this color book?
Here is a dropbox-download-link to the color book:

https://www.dropbox.com/s/rpntp2y8ene...
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Chris Cox

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That's not fixable. They completely mangled the color naming, and ignored all the documentation I gave them on the format. They mixed the prefix, name, and postfix all in the name - so you'd have to type out "PANTONE 11-0601" to get it to match "11-0601".

It also looks like they may have ignored the page sizing/layout (a mistake they have made previously).

And they gave the book a bogus title (tmp2294.tmp.acb).

Yeah, this is Pantone's issue: failure to read documentation.
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Philipp Lauer

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Thank you very much.
Is it possible to have your contact number for xrite (pantone.com)?
So they can phone you?
I am only the customer of Adobe an xrite.
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Chris Cox

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They already know where to reach me (though you may have to escalate it a bit beyond their first level support).

And I'll try to contact them about this bad file.
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Philipp Lauer

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Thank you very much.
I will try.
Please give me a feedback.
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Wendy MacFarlane

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I also have this problem with Pantone f+h color books. To work around the problem I have had to update the color books to replace all names in the books. For example, replace name "PANTONE 11-0601" with a name "110601". This then allows me to get color by typing "110601".
However, I do think the book color picker is also broken. The search name needs to be typed in VERY quickly, or only the first few characters from the color name are accepted. This applies to any color bokk - not just the Pantone f+h color books.
The proper solution (by Adobe) would be to provide an input field into which the name would be typed (at leisure). This would also accommodate long names with all characters, like "PANTONE 11-0601" as used in the Pantone f+h color books.
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Philipp Lauer

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okay, nice :) but that's over my head.
Thanks.
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Wendy MacFarlane

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The issue of needing to type QUICKLY has been widely logged, eg:
"type quickly and Photoshop will find the right colour" from
http://www.photo-i.co.uk/Technique/Ph...
"shouldn't pose a problem as long as you type the number quickly" from
books.google.co.uk/books?isbn=0201716127
"Type in your color name, quickly because there is no text box for the number in the dialog box!" from
http://blog.rockymountaintraining.com...

The problem gets worse as the color name has more characters, since more time is required to type the characters for the unique name. With the six characters required for the Pantone f+h work around, the dialog is almost unusable (except by expert typists).

This problem really needs to be fixed by Adobe.
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Chris Cox

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Alright, I'll see what I can do about increasing the allowed delay between typed characters.
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Chris Cox

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Hmm, seems the allowed delay between keys is tied to the OS setting for key delays. That's why some people have to type the name really fast, while others can type them at a more reasonable rate -- because their OS settings differ. It seems like changing that to a constant delay that even a hunt and peck typist can manage would make more sense.
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Chris Cox

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BTW - this is done in Photoshop CC 2014.
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Philipp Lauer

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Is a solution at sight ?
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mo-gparrish

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Chris - 7 months and still no solution for this? I just discovered this bug in Photoshop CC with Pantone F+H AND having the same problems with Pantone+ Metallic Coated, Pantone+ Pastels & Neons Coated/Uncoated, Pantone+ Premium Metallics Coated, Pantone+ Solid Coated. This problem makes it nearly impossible to find the swatch you need from most of these books. Please help.
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Chris Cox

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Sorry for the errant moderation there -- something in the system hiccuped while I was moderating another topic. Everything should be restored here.
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mo-gparrish

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Thanks Chris. I am hopeful that they are providing a fix for this - it's a major nuisance IMO.
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Mike A.

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Wow! Yes quite the game breaker in our studio!!!
Please fix indeed....PANTONE says they cant.
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Chris Cox

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As already explained: this is not something that Adobe can fix. Pantone said that they have identified the problem with the way they wrote the files, and are fixing it.
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John

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Why can't Adobe just include a Find field in the swatches palette to match the Illustrator palette? These glaring inconsistencies between apps for what should be standardized features is incredibly frustrating.

Apologies for resurrecting an old thread but I'm surprised this issue still hasn't been addressed.