Premiere Elements 10: pan and zoom non-responding

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  • Updated 6 years ago
  • (Edited)
Every time that I click on the pan and zoom button my computer freezes up and Adobe won't respond. It finally responds after a few minutes, only to freeze up again each time that I click with my mouse within the pan and zoom screen. Everything else in the Premiere Elements 10 works fine.
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Phil Herich

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Posted 6 years ago

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Chris Cox

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Adobe is a corporation, not an application.

And does the whole computer freeze, or just Premiere Elements?
Does Cntrl-Alt-Del still work?
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Phil Herich

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Premiere Elements is the only thing that freezes. I can Cntrl-Alt-Del and start Task Manager. Task Manager shows that Premeire Elements is not responding.
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Chris Cox

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OK, that helps. Now we need to wait for the Elements team to respond.