Painless & fast roll-back of app revision updates

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  • Idea
  • Updated 2 years ago
For users having major problems after a CC app revision update, I suggest it would be very helpful to have an 'Undo the last revision update' Help menu item within the app, allowing a single-click roll-back to the previous update as quickly & easily as possible. Rather than having to run through a process that can bring its own extra delays & frustrations for the user.

The current process to roll back an update includes to:-

1. Find out whether and how a previous update can be restored (if even possible - sometimes there is no download of a particular update release available).

2. Uninstall the broken app from their machine, using either the uninstaller in the app's folder or from within the CC Desktop app.

3. Download and install the previous update release of the app installer (if available).

The above process isn't helped for instance whenever Adobe's websites and/or the internet are running slowly during peak hours.

The suggested 'reverter' would fully automate the whole process, Ideally it could also be made to restore the previous update using entirely local copies (made by the latest updater) of any replaced file/s, rather than downloading from the internet. This would pretty much guarantee any needed files are always instantly available (and neatly hidden away?), albeit at the acceptable expense of consuming some extra local storage space.

Please note I'm referring to roll-back of app *updates* here, not app *versions*.

Of course, the same could be achieved instead from a user's system backup... assuming they have one that's relevant (quite another matter!).

Paul W.
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Paul Wynder

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Posted 2 years ago

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Victoria Bampton - Lightroom Queen, Champion

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You have my complete support!