Paid for Windows Phone Noise Reduction Pack and Looks Pack but can't restore them since resetting my phone

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  • Updated 2 years ago
  • (Edited)
I had to reset my Windows Phone (Windows 10 Mobile) and after reinstalling the Adobe Photoshop Express program, my previous purchases of the Noise Reduction Pack and the Looks Pack are not recognised and I no longer have access to the features that I paid for.

How can I restore these features?

Also, it's not appropriate to have the 'community' solve these problems. How do I actually contact Adobe?
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Keir Brython

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Posted 2 years ago

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Keir Brython

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I spoke with the Adobe chat support representative and he suggested I come here for help. He said that there would be Adobe specialists to assist me. Would someone from Adobe please reply?
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Keir Brython

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Still no support from Adobe.