I have 7 'Other Lightroom Mobile device' tabs. Two of the tabs also shows my Samsung GT-19505. When you click on the tabs no photographs load. There is a ? next to all the 'Imported Photos', apart from the ones relating to the Samsung phone. When I try and link the folders, I get a pop up saying 'An internal error has occurred: a source is required to change a folder location'. LR looks a mess can you help please? 
Posted 5 years ago
Guido Reule, Employee
Hi,
Yes all the tabs toggle open and shut. I have attached a screen shot of the tabs open.
When I originally upgraded to LR CC, two of the tabs showed a Samsung GT-19505 (Galaxy S4). Due to the laptop battery dying on me and Windows refusing to boot, I had to re-install LR CC. Following the re-install all mention of the Samsung phone had vanished.
I had installed Lightroom Mobile prior to the upgrade and as far as I can recall everything was normal, Indeed Lightroom Mobile seems to be working fine. Would connecting my phone to the computer to back-up contacts etc. via USB cause these problems?
Sorry I'm no expert when it comes to computers!
Kind regards,
Pat
Yes all the tabs toggle open and shut. I have attached a screen shot of the tabs open.
When I originally upgraded to LR CC, two of the tabs showed a Samsung GT-19505 (Galaxy S4). Due to the laptop battery dying on me and Windows refusing to boot, I had to re-install LR CC. Following the re-install all mention of the Samsung phone had vanished.
I had installed Lightroom Mobile prior to the upgrade and as far as I can recall everything was normal, Indeed Lightroom Mobile seems to be working fine. Would connecting my phone to the computer to back-up contacts etc. via USB cause these problems?
Sorry I'm no expert when it comes to computers!
Kind regards,
Pat
I have looked the question posed by BD. In my case the "Mobile Download.lrdata folder has not been deleted. Anybody have any suggestions please to tidy up LR?
