Elements 10 Organizer: IAC operation failed error on launch

When I open Elements 10 organizer it comes up and as soon as you see the thumbnails it flashes then it is gone, don't know if it close or what. The only way I can open the organizer is the the editor. When I save a picture the thumbnail shows an hour glass, I double click the hour and the picture comes up. I also get the following alert.

I have uninstalled Elements 10 and reinstalled it and this did not solve the problem. Any help would be appreciated.

Thanks Jim