Organizer from Elements 12 shuts down after opening. I'm using windows 8.1

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  • Updated 4 years ago
  • (Edited)
Just installed Photoshop Elements 12, edit works but Organizer opens, then says there is a problem and will shut down. how do I fix this????
Photo of Shelly Wasserman

Shelly Wasserman

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Posted 5 years ago

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Photo of Vaishali

Vaishali, Employee

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Shelly,
Could you try resetting your preferences by keeping Control+shift+Alt keys pressed while launching organizer. It would ask to reset Organizer settings, click Yes.

Let me know if that helps!

Regards,
vaishali