ELEMENTS Organizer 12 Crashes Continuously

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  • Updated 4 years ago
  • (Edited)
Adobe Elements organizer 12: I'm using the Adobe Photoshop Elements and Adobe Premiere Elements 12, along with it's associated "organizer." While "organizer" works just fine with still images (JPG, etc.), it has a persistent problem when being tasked to "import" my video files which are in an "m2ts" format. After import begins, in just a short while organizer crashes. I've got one folder that has 760 video clips in it that I have to import by limiting number of files to import to around 20 or so. Then, after importing, organizer goes into its thumbnail creation mode, whereupon it crashes right away. I must then re-open organizer, go to the folder that had the files imported to it, then the thumbnail creation process continues OK. During the follow-on attempt to import more clips, I would get an immediate crash, whereupon I then re-open organizer and begin anew from where I left off...and the cycle continues. HELP! Am getting old sitting here doing this!

Am running a brand new system, i7 Intel CPU, 32GB RAM, 7TB of HDD space, and Windows 8.1.

George
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George Smith

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  • ticked and frustrated

Posted 4 years ago

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