Elements organiser 12 can't import file

  • 1
  • Problem
  • Updated 5 years ago
  • (Edited)
can't import a picture taken on a camera phone (jpg), get error message "files selected to import did not contain any supported file types....." been trying all day and now have a new and empty catalog. I can open the file in the editor and then it gets into the organiser OK, but as I have a few hundred such photos this is not a viable work around.

I can view the photo in windows (v8). It was taken on an LG phone and had a funny name (with _ and []) but I have cleaned the name.

I am stuck - please help
Photo of angus weir

angus weir

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1

Be the first to post a reply!