Elements 14: Organiser shuts down when I try to use it on Windows 7

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  • Updated 3 years ago
  • (Edited)
the organiser in photoshop elements 14 shots down and shows the message that there is a problem and that I have to wait until a solution will be provided.
this is the first time I used photoshop. so how long do I have to wait? I cannot use organiser anymore so it is a waist of money!
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johan visser

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  • frustrated

Posted 3 years ago

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johan visser

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sorry good waste of money!
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Chris Cox

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What OS version are you using?
What does the detailed crash report say?
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johan visser

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OS 7
I don' t see any crash report! I Will check my hard disk if there is any!
Thanks!
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Chris Cox

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Are you using Windows or MacOS?
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johan visser

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Windows7
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Chris Cox

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You can find the detailed crash data in the system event viewer, or in the reliability reports. You are looking for a report that contains the name of the faulting module.