Elements: Organiser is slow to tag photos

  • 4
  • Problem
  • Updated 3 years ago
  • (Edited)
To select a face, select a face, type name and press return takes about 15 seconds. It is too slow
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Brad Bawcombe

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  • frustrated

Posted 3 years ago

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Anwesha, Employee

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Hi Brad,

Which version of Elements Organizer are you working on?
From where are you naming the face?
What is the size of your catalog?

Thanks,
Anwesha
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Brad Bawcombe

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Elements Organizer 14.0.0.0
Core Version: 14.0 (20150827.m.80115)
Language Version: 14.0 (20150827.m.80115)

Current Catalog:
Catalog Name: My Catalog Elements 14
Catalog Location: D:\Users\Brad\Documents\Photoshop Essentials Catalog\My Catalog Elements 14\My Catalog Elements 14\
Catalog Size: 103.7MB
Catalog Cache Size: 1.1GB

System:
Operating System Name: Windows 10
Operating System Version: 10.0
System Architecture: Intel CPU Family:6 Model:10 Stepping:5 with MMX, SSE Integer, SSE FP, SSE2
Built-in Memory: 14GB
Free Memory: 11.3GB

I am naming the face on a photo where it displays add name.

I have 11,000 photos in my catalog.
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Peggy Kessler Kaplan

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I am having the same problem with 14! Very frustrating - not like I'm used to in 11.
Peggy Kaplan
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Anwesha, Employee

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Hi All,

Sorry for the inconvenience.
There have been many changes around naming people in your catalog in this release, you can try out the instructions mentioned in the article:
https://helpx.adobe.com/elements-orga...
and let us know if you are still facing performance issues while naming faces from Unnamed section of People view.

Thanks,
Anwesha
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Brad Bawcombe

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Hi,
We are not experiencing "performance issues while naming faces from the Unnamed section of People view".

We are experiencing performance issues when we check photos, see a face has an unconfirmed box around the face and the issue is when we select the faces associated text box. It is slow, unresponsive and then updates. There is no tick visible and we have to press return. It takes about 15 seconds to name a face in this way.
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Wielis

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Hi there
I have the same issue on my MacBook Pro. Also if you want to add a face to a photo, it's nearly not possible to adjust the frame and give a name. The performance and behavior of PSE is similar to an old java application :-(
I will try it with automatic face recognition off and see if this helps.
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Peggy Kessler Kaplan

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This is the problem I'm having and I have received no help! I just get link to how it's supposed to work! I know how it's supposed to work but 14 doesn't! I am very frustrated and no one seems to care!
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Wielis

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It does not help to switch of the automatic face recognition. Adding faces an name them is nearly not usable, because it is so slow. This was no problem in PSE12. Also using the naming faces from unnamed section of people view has some strange behavior. Sometimes when marking a face as the right one, the face still leaves "black". It seams that there are some issues with the faces caches. For me this feature is unusable at this stage. It would take to much time to go back to the same status then I had before in PSE12, because everything works so slow. Sometimes you even don't know if your keyboard is working properly. I really hope that Adobe will improve this. Apple made a bad job with the Photo app, but Adobe did it not better with this version of PSE.
I'm sure that there are lots of people with this issues because it seems to be known and not depending on the installed operation system.
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Wielis

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I imported the PSE12 catalogue, there I had named about 6'600 faces in 21'000 photos. Also I gave to all this names tags. So I am able now to see if the face detection did work well, and I can see on a photo if the face frames are there according the name tags. Some of this frames are now without person, even if this person was named in PSE12. So I named some of this again (slow, slow, slow) and now it takes minutes and minutes before they are visible in the person overview. There are some more issues around face naming, detection, etc. mainly related to display, speed, and processor load (the fan is working a lot more than before the installation of PSE14), but it takes to much time to wright everything in English for a Swiss user ...
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Peggy Kessler Kaplan

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It's not just me!
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Wielis

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Some good news: PSE14 recogized 20% more faces than PSE12 (8'500 instead of 6'600 in this 21'000 photos). I had to name 4'500 of them each by each because they where not recogized "as the same" or allready as named people (lots of children photos). About 2'500 where not faces (clouds, mountains, etc.) this I marked "don't show it again". The others I named allways in groups of 30-100 of the same person, using the command or/and shift key to group them. All this work I have done in the "new" section of people view (unnamed/named) and I can say it worked better and better as more faces I named. No I'm finished with all this and adding faces in the photos works a lot better then at the beginning (not that slow anymore) and quite similar in speed as in PSE12. As I mentioned in my previous post, it seams that PSE14 has a performance issue by handling a lot of unnamed cache files. Also the processor load is "back to normal".
End line: PSE14 seams to work faster than previous versions and has improved over all in many areas. If you start from scratch and/or with lots of photos, you will find the same issues, but go through and you will have fun at the end with a lot of nice features to organize your photos.
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Peggy Kessler Kaplan

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So what has changed? What has sped it up?
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Wielis

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Changed has (my feeling): having less faces in the "unnamed section in people view" speeded up PSE significant (from 4'500 to 0 unnamed faces). After cleaning up (naming or deleting) all the "stacks" with more than 1 face, I made the same with all unnamed (only 1 face). To see them you have to uncheck the button "Hide Small Stacks". I worked according the "ADOBE ELEMENTS ORGANIZER HELP PDF, Chapter 6: Adding metadata (you can download this as PDF from Adobe) or find it here "https://helpx.adobe.com/elements-orga...". Hope this helps, but I have to say that it took many hours to do all this work.