Photoshop: Opening pdf - colour mode seems completely random

  • 2
  • Problem
  • Updated 2 months ago
  • Acknowledged
  • (Edited)
In my workflow I have to open pdf files in Photoshop. When the popup window asks a spec for size and resolution it always used to keep whichever colour MODE was last used.
Since a recent update it now seems to choose one completely at random - regardless of whether the pdf is RGB or CMYK or Grayscale.
I ALWAYS need to open these in CMYK Mode (that is, in fact, the point of the exercise). Why does it go to a random choice? Why has it changed from holding its previous value.
Resolution holds its previous value - please correct the Mode to do the same, just as it always used to.
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David Davies

  • 10 Posts
  • 2 Reply Likes
  • frustrated and puzzled by a pointless change

Posted 4 months ago

  • 2
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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We weren't able to reproduce this. Have you updated to Photoshop 19.1 update which went out late last night.
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Cristen Gillespie

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I have the update and perhaps he is talking about this. I opened one that was sRGB. Said to open as CMYK. Closed it after opening. Next one opened as sRGB. One after that, as grayscale. See the screenshots—opened first in Acrobat, then dialog when opening in PS, then opened in PS.  I certainly never told PS to open any PDF as a Grayscale.




Photo of David Davies

David Davies

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I did the update, just in case it had magically changed, but it's no different.
The post from Cristen Gillespie illustrates the problem exactly.
I have been using photoshop since the very first version, and since the functionality to open pdf files was introduced I have never seen this happen until about 3 months ago. It is VERY annoying to have to watch out for another bug, or to have to do the job twice because of it.
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David Davies

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I've just discovered something even worse about this issue.
When I open a multi page pdf in phoshop, when I change the selection to all the pages on the preview, THE COLOUR MODE CAN CHANGE AGAIN!
See screenshots below, showing what is happening. The PDF being opened has been created in InDesign (Up to date version, same platform as me i.e. windows) On Page 1 all items are in Device CMYK, and on page 2 the images are RGB.

No 1 -  as I first go to open this PDF in Photoshop - you will see Photoshop offers GRAYSCALE - why?:


No 2 - I change the mode to CMYK:


No 3 - I change the selection to open both pages of the PDF - and the COLOUR MODE CHANGES


Please will somebody fix this bug - it only began to happen about 3 months ago, as I said. It was after an update.

Dave
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Weird. I am still not able to reproduce. I created a multi-page PDF in sRGB.

1. I open it, mode is sRGB in the Import PDF dialog
2. I change the mode to CMYK and open it
3. Close the file
4. Reopen it

It's always opens as sRGB.

Am I missing a step? I'm on macOS 10.12.6
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13977 Posts
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Perhaps a video capture of your exact steps would help us reproduce.
Photo of David Davies

David Davies

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Thanks for you efforts on this.

I don't know about Cristen Gillespie, but I am on Windows. You say you are on Mac - are you able to try it on Windows?

Below are my Windows info, followed by the Photoshop System info.



Adobe Photoshop Version: 19.1.0 20180116.r.238 2018/01/16: 1153018  x64
Number of Launches: 374
Operating System: Windows 7 64-bit
Version: 7 SP1 6.1.7601.18015
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3192 MHz
Built-in memory: 16307 MB
Free memory: 2881 MB
Memory available to Photoshop: 14493 MB
Memory used by Photoshop: 60 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=1920, bottom=1080, right=3840
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="Intel(R) HD Graphics 4600"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="10.18.14.4280"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) HD Graphics 4600"
glgpu[0].GLRendererID=1042
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32"
glgpu[0].GLDriverDate="20150828000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 10.18.14.4280"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
clgpu[0].CLPlatformVersion="1.2 "
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1297
clgpu[0].CLName="Intel(R) HD Graphics 4600"
clgpu[0].CLVendor="Intel(R) Corporation"
clgpu[0].CLVendorID=32902
clgpu[0].CLDriverVersion="10.18.14.4280"
clgpu[0].CLBandwidth=2.04581e+10
clgpu[0].CLCompute=134.458
License Type: Subscription
Serial number: 90970955700293550859
GUIDBucket:
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\
Temporary file path: C:\Users\DAVID~1.DAV\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  F:\, 916.8G, 823.7G free
  C:\, 931.4G, 815.9G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
   ACE.dll   ACE 2017/11/22-18:28:12   79.589342   79.589342
   AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146
   AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0   
   AdobeOwl.dll   Adobe Owl   5.2.11   
   AdobePDFL.dll   PDFL 2017/10/31-06:12:59   79.250229   79.250229
   AdobePIP.dll   Adobe Product Improvement Program   7.4.1.109.46827   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.588619   79.588619
   AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924
   AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924
   AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924
   adobe_caps.dll   Adobe CAPS   10,0,0,6   
   AGM.dll   AGM 2017/11/22-18:28:12   79.589342   79.589342
   ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6   
   AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279
   amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000
   ARE.dll   ARE 2017/11/22-18:28:12   79.589342   79.589342
   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390
   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390
   Bib.dll   BIB 2017/11/22-18:28:12   79.589342   79.589342
   BIBUtils.dll   BIBUtils 2017/11/22-18:28:12   79.589342   79.589342
   boost_date_time.dll   photoshopdva   11.1.0   
   boost_filesystem.dll   photoshopdva   11.1.0   
   boost_signals.dll   photoshopdva   11.1.0   
   boost_system.dll   photoshopdva   11.1.0   
   boost_threads.dll   photoshopdva   11.1.0   
   cg.dll   NVIDIA Cg Runtime   3.0.00007   
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007   
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2017/11/22-18:28:12   79.589342   79.589342
   CRClient.dll   Adobe Crash Reporter Client DLL   1.6.3.0   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaudiodevice.dll   photoshopdva   11.1.0   
   dvacore.dll   photoshopdva   11.1.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   11.1.0   
   dvamediatypes.dll   photoshopdva   11.1.0   
   dvametadata.dll   photoshopdva   11.1.0   
   dvametadataapi.dll   photoshopdva   11.1.0   
   dvametadataui.dll   photoshopdva   11.1.0   
   dvaplayer.dll   photoshopdva   11.1.0   
   dvatransport.dll   photoshopdva   11.1.0   
   dvaui.dll   photoshopdva   11.1.0   
   dvaunittesting.dll   photoshopdva   11.1.0   
   dynamiclink.dll   photoshopdva   11.1.0   
   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1150526   81.1150526
   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
   igestep30.dll   IGES Reader   9.3.0.113   
   imslib.dll   IMSLib DLL   10.0.0.22   
   JP2KLib.dll   JP2KLib 2017/10/31-01:22:04   79.268591   79.268591
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0   
   LogSession.dll   LogSession   7.4.1.109.46827   
   mediacoreif.dll   photoshopdva   11.1.0   
   MPS.dll   MPS 2017/10/31-01:22:04   79.588396   79.588396
   pdfsettings.dll   Adobe PDFSettings   1.04   
   Photoshop.dll   Adobe Photoshop CC 2018   19.1.0   
   Plugin.dll   Adobe Photoshop CC 2018   19.1.0   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.5.0   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.5.0.87   
   PSArt.dll   Adobe Photoshop CC 2018   19.1.0   
   PSCloud.dll                                                   1.0.0.1   
   PSViews.dll   Adobe Photoshop CC 2018   19.1.0   
   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1150526   81.1150526
   SVGRE.dll   SVGRE   79.586793   79.586793
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118   
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118   
   TfFontMgr.dll   FontMgr   9.3.0.113   
   TfKernel.dll   Kernel   9.3.0.113   
   TFKGEOM.dll   Kernel Geom   9.3.0.113   
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
   updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1
   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16   
   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   19.0.0.0   
   WRServices.dll   WRServices Thu June 21 2017 12:26:24   Build 0.22473   0.22473
   wu3d.dll   U3D Writer   9.3.0.113   


Required plug-ins:

   3D Studio 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
   Accented Edges 19.1.0 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 19.1.0 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 19.1.0 - from the file “Filter Gallery.8bf”
   Average 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Average.8bf”
   Bas Relief 19.1.0 - from the file “Filter Gallery.8bf”
   BMP 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 10.1 - from the file “Camera Raw.8bi”
   Camera Raw Filter 10.1 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 19.1.0 - from the file “Filter Gallery.8bf”
   Charcoal 19.1.0 - from the file “Filter Gallery.8bf”
   Chrome 19.1.0 - from the file “Filter Gallery.8bf”
   Cineon 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Cineon.8bi”
   Clouds 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Clouds.8bf”
   Collada 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
   Color Halftone 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 19.1.0 - from the file “Filter Gallery.8bf”
   CompuServe GIF 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Conté Crayon 19.1.0 - from the file “Filter Gallery.8bf”
   Craquelure 19.1.0 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 19.1.0 - from the file “Filter Gallery.8bf”
   Crystallize 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Cutout 19.1.0 - from the file “Filter Gallery.8bf”
   Dark Strokes 19.1.0 - from the file “Filter Gallery.8bf”
   De-Interlace 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Dicom 19.1.0 - from the file “Dicom.8bi”
   Difference Clouds 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Clouds.8bf”
   Diffuse Glow 19.1.0 - from the file “Filter Gallery.8bf”
   Displace 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 19.1.0 - from the file “Filter Gallery.8bf”
   Eazel Acquire 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “EazelAcquire.8ba”
   Entropy 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
   Export Color Lookup Tables 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Export3DLUT.8be”
   Extrude 19.1.0 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “FastCore.8bx”
   Fibers 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Film Grain 19.1.0 - from the file “Filter Gallery.8bf”
   Filter Gallery 19.1.0 - from the file “Filter Gallery.8bf”
   Flash 3D 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
   Fresco 19.1.0 - from the file “Filter Gallery.8bf”
   Glass 19.1.0 - from the file “Filter Gallery.8bf”
   Glowing Edges 19.1.0 - from the file “Filter Gallery.8bf”
   Google Earth 4 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
   Grain 19.1.0 - from the file “Filter Gallery.8bf”
   Graphic Pen 19.1.0 - from the file “Filter Gallery.8bf”
   Halftone Pattern 19.1.0 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 19.1.0 - from the file “HDRMergeUI.8bf”
   HSB/HSL 19.1.0 - from the file “Standard MultiPlugin.8bf”
   IFF Format 19.1.0 - from the file “Standard MultiPlugin.8bf”
   IGES 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
   Ink Outlines 19.1.0 - from the file “Filter Gallery.8bf”
   JPEG 2000 19.1.0 - from the file “JPEG2000.8bi”
   Kurtosis 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
   Lens Blur 19.1.0 - from the file “Lens Blur.8bf”
   Lens Correction 19.1.0 - from the file “Lens Correction.8bf”
   Lens Flare 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Liquify 19.1.0 - from the file “Liquify.8bf”
   Matlab Operation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “ChannelPort.8bf”
   Maximum 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
   Mean 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
   Measurement Core 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MeasurementCore.8me”
   Median 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
   Mezzotint 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Minimum 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
   MMXCore Routines 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MMXCore.8bx”
   Mosaic Tiles 19.1.0 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MultiProcessor Support.8bx”
   Neon Glow 19.1.0 - from the file “Filter Gallery.8bf”
   Note Paper 19.1.0 - from the file “Filter Gallery.8bf”
   NTSC Colors 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “NTSC Colors.8bf”
   Ocean Ripple 19.1.0 - from the file “Filter Gallery.8bf”
   OpenEXR 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 19.1.0 - from the file “Filter Gallery.8bf”
   Palette Knife 19.1.0 - from the file “Filter Gallery.8bf”
   Patchwork 19.1.0 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 19.1.0 - from the file “Standard MultiPlugin.8bf”
   PCX 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “PCX.8bi”
   Photocopy 19.1.0 - from the file “Filter Gallery.8bf”
   Photoshop 3D Engine 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Photoshop3DEngine.8bi”
   Photoshop Touch 19.0 - from the file “PSDX.8bi”
   Picture Package Filter 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “ChannelPort.8bf”
   Pinch 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Pixar 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Pixar.8bi”
   Plaster 19.1.0 - from the file “Filter Gallery.8bf”
   Plastic Wrap 19.1.0 - from the file “Filter Gallery.8bf”
   PLY 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
   Pointillize 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “PBM.8bi”
   Poster Edges 19.1.0 - from the file “Filter Gallery.8bf”
   PRC 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
   Radial Blur 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Radiance 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Radiance.8bi”
   Range 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
   Render Color Lookup Grid 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Export3DLUT.8be”
   Reticulation 19.1.0 - from the file “Filter Gallery.8bf”
   Ripple 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 19.1.0 - from the file “Filter Gallery.8bf”
   Save for Web 19.1.0 - from the file “Save for Web.8be”
   ScriptingSupport 19.1.0 - from the file “ScriptingSupport.8li”
   Shake Reduction 19.1.0 - from the file “Shake Reduction.8bf”
   Shear 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Skewness 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
   Smart Blur 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 19.1.0 - from the file “Filter Gallery.8bf”
   Solarize 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Solarize.8bf”
   Spaces 19.1.0 - from the file “Spaces.8li”
   Spatter 19.1.0 - from the file “Filter Gallery.8bf”
   Spherize 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Sponge 19.1.0 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 19.1.0 - from the file “Filter Gallery.8bf”
   Stained Glass 19.1.0 - from the file “Filter Gallery.8bf”
   Stamp 19.1.0 - from the file “Filter Gallery.8bf”
   Standard Deviation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
   STL 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
   Sumi-e 19.1.0 - from the file “Filter Gallery.8bf”
   Summation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
   Targa 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Texturizer 19.1.0 - from the file “Filter Gallery.8bf”
   Tiles 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 19.1.0 - from the file “Filter Gallery.8bf”
   Twirl 19.1.0 - from the file “Standard MultiPlugin.8bf”
   U3D 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
   Underpainting 19.1.0 - from the file “Filter Gallery.8bf”
   Vanishing Point 19.1.0 - from the file “VanishingPoint.8bf”
   Variance 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”
   Virtual Reality Modeling Language | VRML 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
   Water Paper 19.1.0 - from the file “Filter Gallery.8bf”
   Watercolor 19.1.0 - from the file “Filter Gallery.8bf”
   Wave 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Wavefront|OBJ 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”
   WIA Support 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “WIASupport.8li”
   Wind 19.1.0 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “WBMP.8bi”
   ZigZag 19.1.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”
   com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
   New Document  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”
   Libraries  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
   Start  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
   Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE
Photo of Eric Ching

Eric Ching, Employee

  • 86 Posts
  • 47 Reply Likes
Hi,

I believe I have reproduced this issue. The problem appears to be the last used (or commonly called “sticky") value is not getting set if you select one of the profiles provided by Photoshop ('RGB Color', 'CMYK Color', etc) when opening PDF pages with embedded color profiles. This appears to have started in CC 2015.5. I will be logging a bug for this.

If you open the same page in the same PDF multiple times in a row, the Mode field changes? I am not seeing this behavior.

Example of what I am seeing:

Let's say the initial value of the Mode field is 'RGB Color'.

1. Open a PDF that has an embedded color profile of 'sRGB IEC61966-2.1'. I change it to the built-in 'CMYK Color' profile and open it.
2. Open a PDF that does not have an embedded color profile, the Mode field will be 'RGB Color' due to the bug - the sticky value did not get set. You change it here to 'CMYK Color'
3. Open a PDF that does not have an embedded color profile again and it will have the sticky value (CMYK Color) from the previous step since the PDF did not have an embedded color profile and the bug did not get triggered. Now the Mode field is the expected sticky value.

Other observations:

When a page's content does not have an embedded profile, this value will use the current "sticky" value. Otherwise, if the page has an embedded profile, that profile is always the default value in the Mode field, and each page can have different profiles (or none) depending on the content. It has been this way since at least CS6. I suspect this is designed behavior but will ask a PDF expert (I am not one).

When selecting multiple pages, the profile of the left-most selected page that has an embedded profile will be displayed in the Mode field. Once opened, each page does have the correct profile. I see the same behavior as far back as CS6 and suspect this is as designed. As an example let’s say you have four pages with the following profiles: “None”, Apple RGB, U.S Web Coated (SWOP) v2, sRGB IEC61966-2.1. If you select all pages, Apple RGB will appear in the Mode field. If you select the last two pages, U.S Web Coated (SWOP) v2 will appear in the Mode field.

Please let us know if this matches what you are seeing.

Regards,
Eric
Photo of David Davies

David Davies

  • 10 Posts
  • 2 Reply Likes
Thanks Eric - I will look into this as soon as time allows. It certainly looks like it might be the same issue.
My main problem with these sort of issues is when they suddenly manifest themselves. Recent updates of Photoshop have not behaved well at keeping user preferences - which may possibly be why it has suddenly appeared.
I will follow this up with tests as soon as I am able.
many thanks
David
Photo of David Davies

David Davies

  • 10 Posts
  • 2 Reply Likes
PROBLEM SOLVED

It turns out that the problem is only this:
I have, for the particular workflow that I operate, always had colour management set to OFF in my Preferences. This has been the case for several years and I had forgotten all about it until Eric's long reply above.

A recent update of Photoshop did not fully apply all preferences and settings - I recall there was an upgrade some time in the latter part of last year which destroyed my Interface Prefs and my Scratch Disk prefs, but did not alter my Tool Prefs.

It seems almost certain that at the same time it re-set my colour management settings to Adobe's default (I didn't change it).

Now that I have re-set my preference to where it always was - the problem stops.

thanks for your  help

Please do not screw up my preferences again - it's really annoying.

David
Photo of Fabian Schnuer Gohde

Fabian Schnuer Gohde

  • 3 Posts
  • 0 Reply Likes
This reply was created from a merged topic originally titled Photoshop PDF import erratic behaviour. PS switches from RGB to Lab when dragging....

Repro steps:
1) Take several pdf files and drag and drop in in PS
2) On the first file select colour "Mode: RGB Color"
3) Click OK to import.
4) On the next PDF the Mode will have Switches to Lab
5) On subsequent PDF it will then stay in RGB mode.

Thank you,
Fabian