Photoshop: Panels and documents not visibly when opening a document from Bridge CC2017

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  • Problem
  • Updated 5 months ago
  • (Edited)
Mac OSX 10.12.5, Bridge 7.0.0.93, Photoshop 2017.1.1 (Fully Updated as of this post)

Hi All,

I am having this issue with the 2017 CC release.

Conditions:
Photoshop is already running with at least one document open
No documents are tabbed and documents do not open in tabs by default
Open a Photoshop document from Bridge


Bridge opens the document without the Photoshop Application window and without the docked palettes. Application switching out and back into Photoshop corrects the display. This did not happen in earlier releases. Opening a Photoshop file from Finder works perfectly.

If this is a known issue please let me know.
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Jeffrey Anduza

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Posted 1 year ago

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Pete Green, Customer Advocate

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Hi Jeffrey,

Strange. I haven't been able to reproduce using all of the same applications, but on 10.12.4. 

What types of files are you opening from Bridge when this behavior of no Panels or AppFrame happens?
I was trying .jpgs from Bridge. 

Are you using multiple displays?

Do you typically have Window > Application Frame checked? Is this getting Unchecked when Bridge opens the image into Photoshop?

You might try seeing if clearing either Bridge or Photoshop preferences helps with this odd behavior. 
PS: https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html#prefs
Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html#main_Troubleshooting_steps

Let us know how that goes.
regards
Pete
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Jeffrey Anduza

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Thanks for your reply, Pete,

Are you opening the documents as floating windows?

Here's a little more detail:
  • I am opening PSD's and PNG's from Bridge.
  • Application Frame is/was checked.
  • I am using multiple displays, but I also have the same issue on just the laptop.
  • Open Documents as Tabs is unchecked in Preferences > Workspace
  • I reset both Photoshop and Bridge
  • Still not seeing Photoshop's application window on opening of a second, third, ... document.
  • Actually opening from Finder has the same issue.

Again, thank you for your help.
(Edited)
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Pete Green, Customer Advocate

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Having the floating windows made the difference for me, I'm seeing it now.

Thanks for the added detail Jeffrey, our engineering team is currently investigating this.

Regards
Pete
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Jeffrey Anduza

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Hi Pete, has there been any progress with this issue? I am still seeing it in Photoshop 2018.
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Jeffrey Anduza

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Whew, I'm not crazy. Thanks Pete.
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Since 1.0

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This reply was created from a merged topic originally titled Photoshop: Not all open files visible.

I am experiencing a new (minor) phenomenon where all files open in Photoshop are not always visible. I can remedy this by clicking into Bridge, then clicking back to photoshop. (I prefer not to organize files using the "Tabs" feature) When I return to Photoshop after clicking Bridge, ALL files return to full visibility. (Photoshop 2017.1.1, Mac Sierra 12.12.5)