PHOTOSHOP CC - OpenGL is grayed out

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  • Problem
  • Updated 3 years ago
  • (Edited)
Photoshop CC
Windows 10
Updated drivers for ASUS GEFORCE GTX 750
OpenGL still grayed out.
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w LEPEE

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Posted 3 years ago

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Chris Cox

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If you have a second GPU in the system (embedded/integrated GPU), make sure it's drivers are updated from that GPU maker as well. And you may have to set the system to use the 750 instead of an embedded GPU.
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w LEPEE

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Thank you very much. Unfortunately I dont know if I have an embedded GPU.
I removed ASUS EAH 4350 SILENT/DI/1GD2 from my motherbord :
ASUS p7p55d-e intel p55 LGA 156 ESATA and I have put the new one in.

Then loaded this drivers from NVIDIA [today]
355.82 desktop-win10-32bit-internat... 232638 KB

In Photochop/edit/preferences/performance GTX is shown and "use grafics processor" is V-ed

Willy Lepee
The Hague NL
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Chris Cox

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Help -> System Info will show you what Photoshop knows about the GPUs in your system.
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w LEPEE

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Adobe Photoshop Version: 2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107 x32
Operating System: Windows 8.1 32-bit
Version: 8.1 or greaterSystem architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2809 MHz
Built-in memory: 3063 MB
Free memory: 1168 MB
Memory available to Photoshop: 1523 MB
Memory used by Photoshop: 78 %
Design Space: Disabled.
Artboards: Enabled.
3D Multitone Printing: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 5
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="NVIDIA GeForce GTX 750"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="10.18.13.5582"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GTX 750/PCIe/SSE2"
glgpu[0].GLRendererID=4993
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll,nvwgf2um.dll"
glgpu[0].GLDriverDate="20150825000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="GeForce GTX 750"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="355.82"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="7.5.0"
clgpu[0].CLBandwidth=0
clgpu[0].CLCompute=0
License Type: Subscription
Serial number: 96040132357823405276
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015 (32 Bit)\
Temporary file path: C:\Users\Lepee\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
G:\, 1,82T, 1,61T free
F:\, 931,4G, 601,2G free
C:\, 149,0G, 103,8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015 (32 Bit)\Required\Plug-ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015 (32 Bit)\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2015/03/11-23:42:10 79.562242 79.562242
AdbePM.dll PatchMatch 2015/04/28:18:15:43 1.563170 1.563170
AdobeLinguistic.dll Adobe Linguisitc Library 9.0.0
AdobeOwl.dll Adobe Owl 5.2.7
AdobePDFL.dll PDFL 2015/03/18-12:03:59 79.133307 79.133307
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3600
AdobeXMP.dll Adobe XMP Core 2015/03/30-23:40:42 79.157747 79.157747
AdobeXMPFiles.dll Adobe XMP Files 2015/03/30-23:40:42 79.157747 79.157747
AdobeXMPScript.dll Adobe XMP Script 2015/03/30-23:40:42 79.157747 79.157747
adobe_caps.dll Adobe CAPS 9,0,0,5
AGM.dll AGM 2015/03/11-23:42:10 79.562242 79.562242
ahclient.dll AdobeHelp Dynamic Link Library 2.0.0.2
AIDE.dll AIDE 2015/03/20-23:41:44 79.562488 79.562488
amtlib.dll AMTLib 9.0.0.21 BuildVersion: 9.0; BuildDate: Mon Mar 9 2015 0:54:5) 1.000000
ARE.dll ARE 2015/03/11-23:42:10 79.562242 79.562242
AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390
AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390
Bib.dll BIB 2015/03/11-23:42:10 79.562242 79.562242
BIBUtils.dll BIBUtils 2015/03/11-23:42:10 79.562242 79.562242
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.3.7.33275 2.3.7.33275
CITThreading.dll Adobe CITThreading 2.3.7.33275 2.3.7.33275
CoolType.dll CoolType 2015/03/11-23:42:10 79.562242 79.562242
dnssd.dll Bonjour 3,0,0,2
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2015/04/17-16:55:22 80.1017022 80.1017022
icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 9.0.1.14
JP2KLib.dll JP2KLib 2015/06/30-01:10:54 79.258447 79.258447
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3600
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2015/03/11-23:42:10 79.562263 79.562263
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2015 16.0.1
Plugin.dll Adobe Photoshop CC 2015 16.0.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (32 bit) 6.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (32 bit) 6.0.0.96
PSArt.dll Adobe Photoshop CC 2015 16.0.1
PSViews.dll Adobe Photoshop CC 2015 16.0.1
SCCore.dll ScCore 2015/04/17-16:55:22 80.1017022 80.1017022
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 9.0.0.3 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 9.0.0.3
VulcanControl.dll Vulcan Application Control Library 5.1.0.50
VulcanMessage5.dll Vulcan Message Library 5.1.0.50
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Accented Edges 16.0.1
Adaptive Wide Angle 16.0.1
Angled Strokes 16.0.1
Average 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Bas Relief 16.0.1
BMP 16.0.1
Camera Raw 9.1.1
Camera Raw Filter 9.1.1
Chalk & Charcoal 16.0.1
Charcoal 16.0.1
Chrome 16.0.1
Cineon 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Clouds 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Collada 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Color Halftone 16.0.1
Colored Pencil 16.0.1
CompuServe GIF 16.0.1
Conté Crayon 16.0.1
Craquelure 16.0.1
Crop and Straighten Photos 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Crop and Straighten Photos Filter 16.0.1
Crosshatch 16.0.1
Crystallize 16.0.1
Cutout 16.0.1
Dark Strokes 16.0.1
De-Interlace 16.0.1
Dicom 16.0.1
Difference Clouds 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Diffuse Glow 16.0.1
Displace 16.0.1
Dry Brush 16.0.1
Eazel Acquire 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Entropy 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Export Color Lookup Tables NO VERSION
Extrude 16.0.1
FastCore Routines 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Fibers 16.0.1
Film Grain 16.0.1
Filter Gallery 16.0.1
Flash 3D 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Fresco 16.0.1
Glass 16.0.1
Glowing Edges 16.0.1
Google Earth 4 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Grain 16.0.1
Graphic Pen 16.0.1
Halftone Pattern 16.0.1
HDRMergeUI 16.0.1
HSB/HSL 16.0.1
IFF Format 16.0.1
IGES 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Ink Outlines 16.0.1
JPEG 2000 16.0.1
Kurtosis 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Lens Blur 16.0.1
Lens Correction 16.0.1
Lens Flare 16.0.1
Liquify 16.0.1
Matlab Operation 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Maximum 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Mean 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Measurement Core 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Median 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Mezzotint 16.0.1
Minimum 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
MMXCore Routines 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Mosaic Tiles 16.0.1
Multiprocessor Support 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Neon Glow 16.0.1
Note Paper 16.0.1
NTSC Colors 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Ocean Ripple 16.0.1
OpenEXR 16.0.1
Paint Daubs 16.0.1
Palette Knife 16.0.1
Patchwork 16.0.1
Paths to Illustrator 16.0.1
PCX 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Photocopy 16.0.1
Photoshop 3D Engine 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Photoshop Touch 14.0
Picture Package Filter 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Pinch 16.0.1
Pixar 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Plaster 16.0.1
Plastic Wrap 16.0.1
PLY 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
PNG 16.0.1
Pointillize 16.0.1
Polar Coordinates 16.0.1
Portable Bit Map 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Poster Edges 16.0.1
PRC 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Radial Blur 16.0.1
Radiance 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Range 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Render Color Lookup Grid NO VERSION
Reticulation 16.0.1
Ripple 16.0.1
Rough Pastels 16.0.1
Save for Web 16.0.1
ScriptingSupport 16.0.1
Shake Reduction 16.0.1
Shear 16.0.1
Skewness 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Smart Blur 16.0.1
Smudge Stick 16.0.1
Solarize 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Spatter 16.0.1
Spherize 16.0.1
Sponge 16.0.1
Sprayed Strokes 16.0.1
Stained Glass 16.0.1
Stamp 16.0.1
Standard Deviation 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
STL 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Sumi-e 16.0.1
Summation 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Targa 16.0.1
Texturizer 16.0.1
Tiles 16.0.1
Torn Edges 16.0.1
Twirl 16.0.1
U3D 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Underpainting 16.0.1
Vanishing Point 16.0.1
Variance 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Virtual Reality Modeling Language | VRML 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Water Paper 16.0.1
Watercolor 16.0.1
Wave 16.0.1
Wavefront|OBJ 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
WIA Support 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
Wind 16.0.1
Wireless Bitmap 16.0.1 (2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107)
ZigZag 16.0.1
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Chris Cox

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According to that you don't have a second GPU, and OpenGL is enabled, but using basic mode because it doesn't meet the requirements for advanced shaders.
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w LEPEE

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Thank you. By "it" you mean my GPU is not suitable for Photoshop? I bought it because is was on Photoshop's list of approuved hardware. And not expensive.
Is there any ASUS GPU compatible with my motherboard that would do eg. the "flame"filter?
Anyway, thank you for helping a 78 year old man, but I think I'll give up.
This is the kind of photography I do :
http://opa.cig2.canon-europe.com/s/m/...
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Chris Cox

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The GPU or the driver doesn't do everything for the advanced shaders. But you can use OpenGL, OpenCL, and even 3D.
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w LEPEE

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according to this article
http://www.guru3d.com/articles-pages/...
my GeForce 750 has 512 CUDA (shader) cores.
What is still missing? Should I download the 3D game software?
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Chris Cox

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No, you don't need game software. Your GPU is already usable for everything in Photoshop, even if it can't use the advanced shaders. You'll run a little slower than more recent GPUs, that is all.
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w LEPEE

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Why does "everything in Photoshop" not includes these filters even in a slow way?
[I have all the time in the world]
I managed at the start to have the "flame filter" for a few moments with my old GPU, but the it vanished. Could it be that somewhere in Photoshop CC there is an unresettable bolean saying, keep it gray for the rest of time.
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Chris Cox

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Yes, if your video driver crashes or returns an unexpected error - then some functions will be disabled until you update your driver to fix the bugs. Photoshop remembers errors from the video card driver, to prevent the driver from causing crashes again.

And some of the filters and functions do depend on having a working GPU and driver.
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w LEPEE

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I did not update the driver indeed. Instead I bought a new video card for the PC and downloaded the new drivers as I described earlier. [ That sould be considered a 'fix' ]
So when will Photoshop remove said disabeling?
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Chris Cox

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If you changed the version or brand of driver, then the disabling would automatically reset and try again.
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w LEPEE

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Is there a way to reinstall Photoshop CC ? In the hope to reset things, because I updated every driver once more, to no avail.
I pay on a monthly basis.