Photoshop: OpenCL, Liquefy, Smart Objects, Cursor, Photoshop Freeze

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  • Problem
  • Updated 2 weeks ago
  • (Edited)
I am finding the following bugs in Photoshop:
Adobe Photoshop Version: 19.0 20170929.r.165 2017/09/29:1138933  x64

OpenCL:

Photoshop stops responding and crashes frequently. This issue is very common and the user has to close the application to resume working, on a given day a user quits Photoshop for ~30 times.

Liquefy:
The brush tool in liquefy jitters too much when the users tries to wrap the mesh.

Smart Objects:
Duplication of Mesh using liquefy tool is not functioning as expected/malfunctions

Cursor:
Pen tool Cursor stops responding/Freezes in random scenario
When using the rotation option in Photoshop, the path goes invisible

Photoshop Freeze:
The Photoshop application freezes when handling large (>1GB File) .tiff files

My System Configuration:
Processor – Core I7 4790
Ram – 32GB DDR3 RAM
GPU - AMD Raedon hd 8570
HDD – 1 TB
SSD – 128 GB

Thanks,
Rinto
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Rinto George

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Posted 4 weeks ago

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Anthony

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Have you set you. Cashe file location to a big hard drive?
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PECourtejoie, Champion

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Hello, did you report your crash using the crash reporter, provide your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html
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Rinto George

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Yes, We have reported through the crash reporter too.
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PECourtejoie, Champion

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It might be useful also to check if given Microsoft updates created the issue, if different GPU drivers show the problem. Not trying to "protect" the Ps team, but my experience in the forums tells me that many issues have different origins
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Rinto George

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No, We updated our OS from Windows 7 to Windows 10, and updated from CS6 to CC Version 19.
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PECourtejoie, Champion

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Ok, did you also update to PS 19.1.4?
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Rinto George

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No, Currently I am using PS 19.1.3
I ll install the latest update now.
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Rinto George

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Hi,
I Updated my PS to 19.1.4, and I get the same error.
The problem is not fixed.
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Rinto George

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Rinto George

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Hi PECourtejoie,
can you please help me on this. 

Thanks,
Rinto 
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.