Open and work with 3D - obj or 3ds files - it doesn`t work

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  • Updated 6 years ago
I Cann`t work with 3d files (3ds or obj). 3D modus is not active.I cann open but I cann`t rotate or move my 3d part.die obj or 3ds are from 3ds max. This is PS6 extenden - education version.With test version was OK.
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Roman Rumenjak

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  • frustrated

Posted 6 years ago

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Chris Cox

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Have you installed all the Photoshop updates?

What OS version are you using?

If the 3D menu shows up at all, you have the extended version.

But it sounds like you either don't have a capable GPU, or are running XP (which has no capable GPUs and can't use 3D).
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Roman Rumenjak

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Halo Chris.
I have windows 7, 64bit. All updates are insatlled.
I worked with the extended test version and always was ok! After my original CD instalation, it doesn`t work!
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Chris Cox

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Do you see the 3D menu?

Does Help->System Info indicate any problems with your video card (like a sniffer crash)?

Is the GPU enabled in Photoshop's preferences?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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3D features do require at least 512mb of VRAM.

http://blogs.adobe.com/crawlspace/201...

It may help if we can could see your Photoshop System Info. Directions for sharing your system info from Photoshop:

http://feedback.photoshop.com/photosh...
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Roman Rumenjak

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Halo,
Many thanks for Your advice. I de/installed PS6 new , and it works!
Why ? I don`t know!
One possibility:
I have four CAD/CAM programms on my PC and notebook , and the last DelCAM and SolidWorks CAD update was for this PS6 installation.