Photoshop 2020: Open Commands in Actions not working

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  • Problem
  • Updated 4 weeks ago
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  • (Edited)
Any action with an "Open" command inserted into it gives an error at the "Open" command when played in PS CC 2020. The error says "Could not complete the command because of a program error." It even occurs if I delete the old command and insert a new one using PS 2020. I can work around it by closing the error message, opening the file manually and then skipping to the next step in my action, but this is hell on workflow. I have tried it on a Mac and a PC with the same results. Does anyone know what is causing this bug or how to fix it?
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Posted 1 month ago

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Photo of Andrew Sender

Andrew Sender, Employee

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Hi JRGoble ,
Could you share the action script and PSD file(s) you trying to open?  You can email them to me at

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Bryce McQuillan

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I am also having the same issue. 
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Zane Townsend

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Super easy to reproduce, create a new action, insert menu item "open"... Run action, error

Not fixed in 21.0.1 unfortunately 
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks. I've logged a] report for engineering.