Photoshop: Open as Smart Object - File is opened but is stretched and the canvas size is incorrect

  • 2
  • Problem
  • Updated 2 years ago
  • Acknowledged
  • (Edited)

I am having an issue with the "Import as Smart Object menu item in Photoshop CC. 

I've noticed the problem from CC through to 2018. No issue in CS6.

1) Open Photoshop and go to; File > Open as Smart Object... The open file dialogue pops up and I select any readable file (Illustrator file/PDF)

2) Select any type of import option "bleed box, media box, etc"

3) The file is opened but is stretched and the canvas size is incorrect. You then must go to the "Transform" command and reset it to 100%-100%, but now the canvas size is incorrect.

We have a lot of types of imagery we work with on a day to day basis and not being able to open files as Smart objects consistently is a huge issue. What is the status of this bug?


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Edward Ezra

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Posted 2 years ago

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SG..., Employee

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Official Response
Hi, Thanks for the file and extra detail on the steps. I'm able to reproduce this issue and have logged it for investigation.

Does opening the file directly and then converting the layer to a Smart Object work for your purposes, until we can sort this out on our side?