Elements: Ongoing Account Issues

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
I have been trying to use my Photoshop software since June of 2013. The software will never let me login to my membership. The bar appears when I sign in and it just hangs up there. I like editing with the tools but sharing is difficult. I am guessing that being able to login to my account will help with this? I was contemplating upgrading to the professional version (vs my iPhoto software). But I won't make the move until I can resolve my issues. Help?
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Kasey Mueller

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  • frustrated

Posted 4 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Looks like you're an Elements 10 customer. Do you get an error? Is this the issue you are encountering? http://feedback.photoshop.com/photosh...