Lightroom Desktop: I can't export my photos anymore the program stalls and crashes. What to do?

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Lightroom cloud crashes
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Scope 360

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Posted 2 weeks ago

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Rikk Flohr, Official Rep

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Scope 360. I am sorry you are experiencing crashes.  I checked your email with which you registered here and do not find any crash reports. 

Do you see any dialogs associated with your crash?  Is the dialog OS or Adobe's dialog?

To help further we need more information. Are you using Mac or Windows? Version Number?  Additionally, please go to Help>System Info... and get us your exact installed Lightroom version number.

Thanks!
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Scope 360

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Lightroom version: 3.2 [ 20200204-0604-bc5e360 ] (Feb  4 2020)
NGL Version: 1.14.0.16
Operating system: Windows 10
OS Version: 10.0 [18363]
Application architecture: x64
System architecture: x64
Computer model: System manufacturer System Product Name / Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Logical processor count: 8
Processor speed: 3.4 GHz
Built-in memory: 8133.9 MB
Real memory available to Lightroom: 8133.9 MB
Real memory used by Lightroom: 778.5 MB (9.5%)
Virtual memory used by Lightroom: 4117.4 MB
Memory cache size: 0.2 MB
Internal Camera Raw version: 12.2 [ 385 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 1515MB / 4066MB (37%)
Camera Raw real memory: 1517MB / 8133MB (18%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080, 2) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: AMD Radeon HD 7700 Series (26.20.12028.2) - 1004 MB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I3_GPU3, hard: success, soft: fail_insufficient_memory, wl: No, bl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\denni\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\denni\AppData\Local\Adobe\Lightroom CC\Data

I hope this helps
(Edited)
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Rikk Flohr, Official Rep

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Thank you for the version number. I checked your email again and still find no crash reports from you. 

Do you see any dialogs associated with your crash?  Is the dialog OS or Adobe's dialog? If no dialogs, you will probably need to look at Windows Logs to see if you can determine what is happening. 
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Scope 360

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Dear Rikk,

I don't get a crash report. Lightroom is very unresponsive and gets stuck. It doesn't export photos. I did uninstall and restall. Same problems. Is there away to get a crash report? 
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Rikk Flohr, Official Rep

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It sounds like you aren't actually crashing but experiencing either an application hang or just system slowness.  Have you tried launching Windows Activity Monitor to see what type of memory, CPU, Disk, etc is being consumed when the application starts this behavior?
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Scope 360

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I did over the weekend. It hardly uses CPU, uses 100% memory and disk. The hole program and computer got stuck. I would like to go back to an older version as the current isn't working is there place I can download the older version? 
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Rikk Flohr, Official Rep

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Previous versions can be installed via the Creative Cloud App by selecting [...] and then Other Versions from the button pulldown. 

Likely the issue may be firewall or network related. 
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David Troeger

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I'm having similar issues. Exporting using latest Lightroom CC on both iMac and MacBook almost impossible. It either doesn't export all images or exports some of them three times. Gets stuck and completely reboots itself. Prior version was extremely slow and now exporting is broken.
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Victoria Bampton - Lightroom Queen, Champion

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Complete reboot suggests a hardware problem. Lightroom's just pushing the computer a bit harder than most software.
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David Troeger

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Lightroom reboots itself. As in for a moment all album thumbnails and image count goes to 0, export progress bar goes to 0 and then everything comes backs. Lightroom doesn’t actually crash, it just sort of reboots itself. Hardware is fine. Exactly same behavior on two machines.