Photoshop: Oil paint filter gives me an error in CS6

  • 3
  • Problem
  • Updated 10 months ago
  • Solved
  • (Edited)
I recently got a copy of Photoshop CS6 from my aunt for my birthday, and I was looking forward to everything. Except, the filter I absolutely NEED for this project isn't working. It gives me the error: The filter you were using encountered an unknown graphics processor error that caused an unexpected exit. Check the manufacturer's website for the latest software.

That last statement is false. I updated a while back.
Here are my specs:
http://gyazo.com/3615e32e022dd4614431...

I had to gyazo it because I cannot just copy and paste it.
Please help, if you need anything else, send me an email at shawnmick124@gmail.com
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Shawn Mick

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  • frustrated

Posted 5 years ago

  • 3
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Did you follow the instructions and check the manufacturer's website and update your graphics card driver? That usually fixes the issue.

http://blogs.adobe.com/crawlspace/201...
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Shawn Mick

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Sadly, I don't have a graphics card. I have, though, updated my graphics driver for everything. If there isn't a solution, then oh well. I can't change that. Thanks though Jeff!
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Shawn Mick

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(I have a laptop)
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Shawn Mick

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I called Dell and they told me to look around for a newer driver on the site. I looked and found one not for my system and now it works!!! Thanks so much Dell support!
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Jennifer Gross

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I have the same issue and still can't get it to work. I have Windows7. SOMEONE PLEASE HELP ME.
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Chris Cox

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Did you update your video card driver from the GPU maker's website?
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Jennifer Gross

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NO and I am trying to learn how to do that. How do I do that?
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Chris Cox

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Go to the website of your GPU maker, download the latest driver for your model GPU, install that driver.
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Dani Dx

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the filter you were using encountered an unknown graphics processor error that caused unexpected exit. check the manufacturers website for the latest softwarein windows 7 photoshop cs6