Lightroom Classic: NULL photo objects resulting from folder sync

  • 2
  • Problem
  • Updated 4 days ago
  • Acknowledged
  • (Edited)
When synching a number of folders, resulting in some photos from being added, and other being removed, empty photo-objects result in the library in place of the original photos. These do not show when browsing by folder, but do show when selecting All Photographs and filtering for instance by date. They result in a blank, gray photo thumbnail, that does not have a file name or any other metadata associated (therefore the assumption these are NULL). Optimizing the catalog does not improve this situation. Issue occured on 8.1 and remains on 8.2. Working with the files now becomes very slow, as Lightroom has great problems handling the NULL objects.
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Fons Vrouenraths

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  • frustrated

Posted 1 year ago

  • 2
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Rikk Flohr, Official Rep

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Fons,

Would you be willing to share your catalog file (LRCAT) with us for diagnosis and possible repair?
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David Kent

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I have the same problem. Are you able to help?
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Rikk Flohr, Official Rep

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@David,

I never heard back from Fons so we are still searching for an LRCAT file to diagnose. Would you be willing to share yours?
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David Kent

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I'd be willing to help.
I'm also getting some help here:
https://www.lightroomqueen.com/community/threads/blank-entry-cant-delete.34968/

Where should I put the catalog?
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Rikk Flohr, Official Rep

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Zip it and place it in Drop Box, Creative Cloud folder or similar. If you don't want to share the link publically, I can send you an email to get it. 
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David Kent

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I've shared it via dropbox. Let me know if you need anything else.
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David Kent

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Did you get the catalog? How am I able to remove these from my catalog?
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Rikk Flohr, Official Rep

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We did get the catalog. The Engineering Team is evaluating. At this time, I am waiting for work-around/correction information.
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Fons Vrouenraths

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Hi Rikk, 
Sorry about that. I caught a bout of flu and forgot about the issue. The issue is still there
I'll have a look at sharing the LRCAT file.

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Fons Vrouenraths

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The lrcat file is around 2.5 gb. I can drop it on my Adobe cloud account if that is useful.

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Rikk Flohr, Official Rep

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It should be me much smaller if you Zip it.
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Fons Vrouenraths

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zipped it. it's around 900mb now. Unfortunately adobe cloud somehow fails uploading the file. I'll let you know once it is either fixed on adobe or google cloud.
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Fons Vrouenraths

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It is uploaded. How can I securely send a link?
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Rikk Flohr, Official Rep

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Emailed you
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Jesper Burman

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I also have the same issue and look forward for a solution. Do you need my catalogue too let me know.
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Fraser Smith

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Hi - I also have the same problem (I've posted an example here recently: https://www.lightroomqueen.com/community/threads/blank-entry-cant-delete.34968/page-2).  I have just had a LR update and am disappointed to see that this has still not been addressed.  I understand you (Rikk) have a tool that can fix my catalog?  How do I go about using that tool?  I'm happy to upload my catalog if it helps.
Thanks!

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Fraser Smith

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Just following up on this - is there somewhere else I should be going to get this resolved?
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Rikk Flohr, Official Rep

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Fraser, I contacted you via email to get a copy of your catalog. I never received a response. Is the email address you used on this forum valid?