lightroom cc - I've tried it several times but keep getting two error messages

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  • Updated 2 years ago
  • (Edited)
Hello, I have two problems with installing lightroom cc I've tried it several times but keep getting two error messages
1 There is an error when changing modules
2 There was an internal error occurred Failed to create folder: / Users / Ruud / library / application supoort / adobe / lightroom / deleloppreset
is there anyone who can help my cause this is a waste of my subscription
Sincerely Ruud
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Ruud Maaskant

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  • frustrated

Posted 2 years ago

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Rikk Flohr, Champion

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Have you tried the steps outlined here: https://helpx.adobe.com/lightroom/kb/...