Nothing happens after downloading Adobe Revel.

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  • Question
  • Updated 6 years ago
Hi, I just downloaded Adobe Revel onto my iphone, mac and i pad. it's working everywhere except on my mac.
the icon comes up on my computer, but nothing happens when I click on it. I am doing the 30 day free trial.
Photo of Laura Marcove

Laura Marcove

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Posted 6 years ago

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Jason R, Employee

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Laura

I'm assuming you are just getting a blank white screen you have to force quit out of?
Do you have 10.6 or 10.7 on your MAC?

Unfortunately we had an App Store mix up and our app advertises it self as running on 10.6 which is not the case. We require 10.7. We are actively working to fix the app so it displays correctly in the App store as only a 10.7 and higher app.

I'm super pleased you are using Revel on Multiple devices. And I'm very very sorry for the confusion regarding the MAC and any frustration this has caused you.

Jason