Photoshop: Help not working in CS5

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
  • (Edited)
When I want to use the help function (and help center) in Photoshop CS 5.1 (64 bit, OS Windows 7) I get the message "A problem has occurred during the initialization of the help application of Adobe. Possibly you can reinstall the application and help component" (this is a free translation of the message in Dutch). I have not found any working solution for this problem on the internet so far. And I have tried all kind of reinstalling applications (Adobe Air, Lightroom, Photoshop etc.).

Do you have any solution?
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Johan Nap

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  • frustrated

Posted 8 years ago

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Photo of Anita Dennis

Anita Dennis

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Official Response
I believe this doc may address your issue: http://kb2.adobe.com/cps/898/cpsid_89....
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Johan Nap

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Anita,

Thank you for the quick response to my issue with the helpfunction. After initially some problems with changing the downloaded file, it succeeded. The help function in Photoshop, I can use now.

Johan