Elements 12: Can't stay logged in on Win 8.

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
When I go to us Photoshop it tells me to login. When I do it kicks me out f the program and when I open it gain it doe the exact same thing.
Photo of Colby Perez

Colby Perez

  • 3 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
  • 1765 Reply Likes
Are you using Elements? What version? What OS/version are you running on?
Photo of Colby Perez

Colby Perez

  • 3 Posts
  • 0 Reply Likes
Im using photoshop elements 12 on windows 8 and its a 64 bit system
Photo of Pete Green

Pete Green, Customer Advocate

  • 710 Posts
  • 134 Reply Likes
Hi Colby,

Has it ever worked for you on this system?

Do you get any errors when you get kicked out?

Have you run the updater to Elements 12.1?
Photo of Colby Perez

Colby Perez

  • 3 Posts
  • 0 Reply Likes
How do I get to the updater? It doesn't give me any errors