Photoshop Elements: Error stating "Shared Technologies" failed on installation

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  • Updated 3 years ago
  • Solved
  • (Edited)
Installing PSE10 and Premiere10 - Got an Error stating "Shared Technologies"
failed in some way on both installations. Note: my catalog is stored on an external drive. I had that drive disconnected during setup. Is that the proiblem?
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Karen Riston

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  • frustrated

Posted 5 years ago

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Jeffrey Tranberry, Chief Customer Advocate

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Hi Karen,

Try this solution: http://kb2.adobe.com/cps/858/cpsid_85...
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Jeffrey Tranberry, Chief Customer Advocate

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If that doesn't work for you, try the chat option mentioned in this topic:

What is the best way to get help downloading, installing or activating my product?
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Karen Riston

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Two and one half hours later I got it to go in, unsure of what I did differently but it works great. Thanks for your response. Karen
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Soumyadeep Sen

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1.Please disable all the Anti Virus & Fire Wall.
2.Then copy the Content of the disc/ downloaded file in the desktop in a folder including Organizer.
3.Update the Adobe Application Manager (http://www.adobe.com/support/download...)
4.Start the installation from the folder STI installer. Click on STI set up.
After the installation of the set up.
5. Install the program from the Set Up installer.
If the issue is not resolved then try the same creating a new user with Admin permission.
However the error might encounter but wait till the Shared error prompts, since often the program gets installed after the error also. So do not quite the installation.
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Dipanjan Das

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Still there are questions on Why Adobe Application Manager update is required for Photoshop Elements 11 installation. However, the upper fix works on most of the cases.
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C. Socrates Mose

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Have followed all the steps on the support web-site, and still cannot install. I need help or I will be forced to return the software.
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C. Socrates Mose

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My problem is with PSE 12.