Photoshop: What is the best way to get help starting your subscription to Adobe Photoshop?

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  • Question
  • Updated 7 years ago
  • Answered
  • (Edited)
Not able to start your subscription to Adobe Photoshop Cs5.1 Extended Suscription edition . That is the mistake that happens. Help me please as soon as possible
Photo of rafael contreras

rafael contreras

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Posted 7 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
The best way to address issues with downloading, installing or activating Photoshop, Lightroom, Photoshop Elements, Premiere Elements and Bridge is to use our Chat Support option:

In addition to addressing issues with downloading, installing or activation, they can also solve serial number problems, trouble accessing your account or connecting to, and make changes to your subscription.

These types of issues involve the exchange of personal information (serial numbers, email address, and other contact info) that aren't well suited to be answered directly on this feedback site.