Photoshop: Not receiving my order...

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
On the 25th I got an email saying I will receive an email in 24 hours with my download. 2 almost 3 days later I still did not receive it.
Photo of Noah St-Amant

Noah St-Amant

  • 1 Post
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  • Frustrated

Posted 3 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13634 Posts
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Hi Noah, OK, I'm looking at your case notes. It looks like there was an issue processing your credit card and the case was escalated.

Have you starter or used up the free 30 day trial period? If not, you can install the product now as a trial while your issue is resolved: